Job Title

Vacancy typeExperienced hiresSchemeSecretarial/AdministrativeLevelJuniorBusiness areaLegal Support ServicesDurationPermanentHoursFull-Time, 35 hours per weekLocationBirminghamReference numberTAN2TeamHALVacancy ownerJonah PhilpottJob DescriptionAt Browne Jacobson, we’ve always worked across business and society, and this expertise sets us apart. Social and environmental impact are at the top of our business agenda. We champion fairness, make the complex simple and forge connections between clients to find creative solutions. This is how we improve outcomes for every person, community and business we serve.With offices in Birmingham, Dublin, Exeter, London, Manchester and Nottingham, we’re a UK & I based law firm with an international reach. Our sectors include: health; real estate and construction; education; energy and infrastructure; financial services; government; insurance; manufacturing and industrials; and retail, consumer and logistics.We nurture talent at all levels and from every background and celebrate what makes people individuals. Law needs all voices to reflect the society it serves and we’re working towards social mobility, diversity and inclusion in our firm - and our profession. We strive to create meaningful personal and professional development opportunities and offer flexible working in support of a good work-life balance. We focus on wellbeing and individuality, so that all our people can thrive.Why is this role important and how does it fit into the team, department and wider firm? The role provides administrative and file management support across the team. Work will come either directly from the fee earner or through the work allocated by the Practice Assistants. The role is accountable for establishing and maintaining an ongoing service-based relationship with the team they support recognising and translating the needs and expectations into a responsive service.What does the role involve? Liaising with PA to support Client & Marketing activities such as scheduling tender meetings, directory interviews, and client training. Entering, maintaining, and updating Interaction with new prospects, clients, contacts, activities, and business development info. Ensuring knowledge of client-specific protocols and incorporating these into practices. File management: updating, maintaining, and ensuring correct filing and naming conventions (both electronic and paper). File opening and closing: setting up and archiving matters on relevant systems, ensuring compliance. Assisting the PA with organising internal and external events, seminars, and conferences, including booking travel and materials. Managing promotional goods inventory and stock levels. Making room and taxi bookings, organising deliveries, courier requests, and other ad hoc tasks. Supporting document processing such as printing, copying, and scanning. Collaborating with team members to meet deadlines and manage workloads. Answering internal calls and liaising with team members for work instructions. Supporting billing and expenses as needed. Managing priorities and deadlines, escalating challenges to PA and PSM. Creating and uploading information to client data rooms per instructions. Producing court bundles according to instructions and court rules, including printing, copying, and arranging delivery. Verifying data accuracy and ensuring compliance with policies including Lexcel and Information Security. Handling post and emails, ensuring proper filing of client correspondence. Participating in team meetings and liaising with fee earners and practice assistants. Updating service users on progress and offering assistance proactively. Technical skills requiredRelevant office-based administration experience. Experience with document and case management systems. Intermediate knowledge of Microsoft Office. Ideal candidate profileEffective communicator with professional liaison skills. Strong organisational skills and time management. Conscientious with responsibility for work quality. Positive attitude and adaptability. Excellent attention to detail and customer service focus. Proactive, professional, flexible, and eager to learn.#J-18808-Ljbffr