Job Title

Social network you want to login/join with:One Stop - Customer Service Assistant, York col-narrow-leftClient: One StopLocation: York, United KingdomJob Category: Customer Service-EU work permit required: Yescol-narrow-rightJob Reference: d1c037d71e27Job Views: 4Posted: 02.05.2025Expiry Date: 16.06.2025col-wideJob Description: One Stop • Heslington Road York • Apply by 05-May-2025About the role What is in it for youJob Description We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same.You will play an important role in the day-to-day operations of our store by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.Since the customer is at the heart of everything we do, you will constantly look for ways to improve service through on-the-job coaching and feedback.With your guidance, your store will remain a safe place to work and shop.You will be Responsible ForServing customers with passion and pride, providing natural and great service.Encouraging customer feedback via surveys.Working across all store areas including online, tills, replenishment, vending, and stock routines to meet customer needs.Applying training to ensure safety at work.Participating in seasonal, community, and charity events to create an inclusive atmosphere.Understanding store performance and contributing to profit delivery.Living company values, making everyone feel welcome, and following policies.Clocking in and out accurately for proper pay.Following security procedures and wearing safety equipment to keep everyone safe.Following the 'think 25' policy when serving age-restricted products.Responding promptly to assistance calls or interventions at self-service checkouts.Maintaining a clean, tidy, and organized store environment.Potentially running shifts in the absence of supervisors.Following all training for safety and legal compliance.If applicable, managing Post Office operations, including passing background checks.Flexible Working We support flexible working arrangements to suit individual needs, whether starting your career, caring responsibilities, nearing retirement, or other life circumstances. Discuss your needs during the application process.Core Purpose Serving our customers, communities, and planet a little better every day.ValuesCustomers at the heart of everything we doRespectful treatment of each otherWorking together as one teamMaking things easierAbout us One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, vending, and financial services, with many open seven days a week from 7 am to 10 pm.As a Tesco subsidiary, we operate independently from our Head Office in Brownhills, Walsall, and serve stores from three distribution centers.Please Note Applicants must be above the school leaver’s age in their country. Check local age requirements.Colleague Benefits10% discount at One Stop10% discount at Tesco & Tesco Cafe (15% on special weekends)20% discount on F&F Clothing in Tesco StoresAdditional discounts on mobile, insurance, health checks, and moreFlexible working options including part-time, job shares, and shift patternsOther benefits detailed in the original description#J-18808-Ljbffr