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Job Title


Smart Meter Dual Fuel Installer


Company : M Group


Location : Twickenham, England


Created : 2025-05-04


Job Type : Full Time


Job Description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. We are committed to delivering essential infrastructure services for life, prioritizing safety, and being client and customer centric in a friendly, fun, and respectful environment where you are encouraged to thrive.Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives.We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering, and home decarbonisation.This role will be within ourMetering team . We are the leading provider of metering services in the UK energy retail sector, offering efficient and flexible services for gas, electricity, and water meters.Our meter readers install, maintain, and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.Want to come and be a part of it? What will you be doing?As an engineer, you'll be responsible for the safe installation, maintenance, and removal of smart meters. Do you enjoy working independently, chatting with customers, and meeting new people?Customer service is our top priority. You'll ensure all jobs are completed on time and explain the benefits and safe usage of their new smart meters to customers. Do you like meeting new people and making a difference in their lives?On your daily schedule, you'll complete around 5 smart meter installation and removal jobs (SMETS2) in customers' homes. There's also an uncapped bonus for any additional jobs you complete.You will travel around your area using your tablet to view your jobs for the day, with schedules available up to 2 weeks in advance.Continuous training will be provided to develop your skills. Interestingly, 83% of our field management team have been promoted from technicians. We offer long-term career prospects with us.Health and safety are at the core of everything we do. Your onboarding will prepare you to be an ambassador for health and safety practices.If you’re worried about loneliness, you'll participate in weekly meetings and catch-ups, and our field managers are always available to assist. No two days are the same, and you'll have many opportunities to excel.What you’ll bringValid UK driving licence– held for at least 1 year with less than 6 points.Qualifications such as CCN1 / CMA1 / CMA3 with MET1, or NVQ Level 2 in Smart Metering Dual Fuel.Experience installing gas and electric smart meters.Previous MOCOPA experience to a multi-rate level.Additional qualifications like REGT1, 3 phase, or registration on the EUSR portal are a plus but not required.What’s in it for you? We offer a range of benefits, including:Matched or contributory pension schemeOnline GP service, available 24/7Employee assistance programmeAccess to retail discounts via My Rewards portalLife assuranceCycle to work, salary finance, and give as you earn schemesEnhanced maternity, paternity, and adoption leaveReward and recognition schemeAdditional role-specific benefits include:£1000 Safety Bonus per year, paid biannuallyPotential £1000 Attendance Bonus per yearUncapped productivity bonus£1000 extra for qualified 3-phase and/or Medium PressureOvertime paid at time and a half/double time on SundaysCareer progression opportunities, with 87% of field managers promoted from DF engineersCompany van/vehicle and fuel cardDiscretionary bonus schemeReferral rewards through 'Recommend a Friend'Standby, overtime, and call-out payStarting with 22 days plus bank holidays, increasing to 25 with serviceAbout us We aim to be an employer of choice and a great place to work, supporting diversity and talent. We actively support and recruit army veterans and foster inclusive environments through our ENABLE networks.Our values—responsibility, openness, teamwork, and ambition—guide how we work and grow together. We invest in industry-recognized training and development programs for all career stages.Join us during this exciting time to be part of M Group.Please note:Job adverts may close early; apply promptly. Successful candidates may undergo background checks and drug testing as part of the onboarding process.#MGroupE #LI-MH#J-18808-Ljbffr