Job Title:Key Account AdministratorLocation:Witham (Hybrid 2-days WFH to be agreed)Salary:CompetitiveHours:Monday to Friday 9am to 5.30pmSimarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.Are you a highly organised multitasker with a passion for logistics, customer service, and keeping everything running like clockwork? We are seeking a proactive and detail-focused Key Account Administrator to join our growing team!At Simarco, we deliver excellence across the supply chain and are growing. This is your chance to play a vital role in operations, managing customer accounts, coordinating international shipments, and ensuring outstanding service delivery.Simarco takes pride in being a great place to work, offering excellent training and career development opportunities. Join our team today!Key Skills and QualificationsExperience in a warehouse or transport office is a plus Solid Excel skills, including VLOOKUPs and Pivot Tables Strong data entry abilities and attention to detail Minimum GCSE pass in Maths and English A natural team player with great communication skills Ability to work under pressure, meet deadlines, and manage workload independently Punctual, proactive, and customer-focused Key Duties & ResponsibilitiesManaging key customer accounts from order receipt to delivery Processing customer orders, updating inventory, and planning inbound/customer deliveries Providing quotes for inbound sea freight and liaising with overseas agents, carriers, and suppliers Coordinating customs clearances, inputting entries, and ensuring timely documentation Using in-house systems (Azyra/Snap) to book and track jobs Confirming fulfilments via WMS and tracking shipments for on-time delivery Monitoring SLAs, generating weekly KPIs, and exceeding targets Conducting weekly invoice reconciliations and resolving stock queries Delivering exceptional customer service via phone and email This role is dynamic, and responsibilities may evolve as the business grows. Flexibility and adaptability are essential! What We OfferHighly competitive salary 25 days annual leave plus 8 bank holidays Company Pension Scheme Hybrid working (2 days WFH to be agreed) Discount platform including top retailers Full training and support Cycle to work scheme Regular engagement initiatives including treat days Learning Management System for ongoing development Mental health support forum Simarco Stars rewards & recognition If you're seeking a new challenge and want to make a real impact, we'd love to hear from you. Apply today and advance your logistics career!#J-18808-Ljbffr
Job Title
Key Account Administrator