Job Title

Tesco Shift Leader - Days - Haymarket Tower ExpressEmployer:Tesco Reference:tesco/TP/16757928/936748/0/614 Availability Window: Days From time To time Sun 14:30:00 23:00:00 Mon 05:30:00 14:30:00 Wed 05:30:00 14:30:00 Fri 14:30:00 23:00:00 Sat 14:30:00 23:00:00 Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you. The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, with 3 weeks’ notice of your shifts. We support flexibility; if your available times match closely but not exactly, we’d still love to hear from you.Read more . Customers are at the heart of everything we do. It takes great people to run our stores, and a great Shift Leader to support them and keep things running smoothly. From helping customers to ensuring store operations stay on track, this role is rewarding. You’ll oversee the store from the shop floor, striving to improve the experience for customers, colleagues, and communities daily. As a Shift Leader, you will: Work in a fast-paced retail environment with variety. Take ownership of duty shifts, coordinating the team to deliver a clean, stocked store exceeding customer expectations. Assist customers and ensure their needs are met. Identify ways to improve service, coaching colleagues and providing feedback. Support store safety and support colleagues in-store. Monitor store performance and assist in operational improvements. Lead by example, setting a positive standard for colleagues. Please note that applicants must be 18 or over. Responsibilities include: Coordinating the team for a smooth shopping experience. Supporting colleagues with priorities and breaks. Opening and closing the store, ensuring safety decisions are made. Being the point of contact in the absence of a manager. Maintaining store cleanliness and presentation. Supporting community and charity events. Fostering an inclusive team atmosphere. Providing excellent customer service. Communicating store updates and performance insights. Implementing store improvements and safety routines. Recognising colleagues’ great service. Requirements: Model thoughtful customer service. Build strong, inclusive team relationships. Communicate clearly using various methods. Take the lead in the absence of a manager. Make good decisions and adapt to change. Motivate and inspire your team. Be curious and seek improvement opportunities. What’s in it for you: Variety and flexibility in hours and shifts. Ongoing development and training opportunities. An inclusive workplace celebrating diversity. Your voice and ideas valued. Support for wellbeing and work-life balance. Great colleagues and a positive environment. Benefits include: Holiday starting at 20 days plus personal day, rising to 22 days after 12 months (plus Bank holidays). Request flexible working from day one. Discounts including 10% off and 15% at pay weekends, saving up to £2,000 annually. Access to wellbeing services. Life cover and pension schemes. Additional benefits like discounts, shares, and cycle schemes. Uniform provided and support for all life moments. About Tesco: Our vision is to become every customer's favourite way to shop, serving our communities and planet better every day. We value diversity and are committed to an inclusive culture. We support blended working and are a Disability Confident Leader. For accessibility support, visitour accessibility page .#J-18808-Ljbffr