Job Title

We are looking for a Deputy Chief Operating Officer who is passionate about team working and providing the best possible care for patients. You will have a vital role in the effective day-to-day running of operational and clinical services across our hospitals as well as using your expertise and experience in clinical service transformation to lead improvement in the urgent and emergency care services we provide. An experienced colleague with great leadership skills, you will be passionate about valuing and collaborating with your colleagues and putting patients at the heart of everything we do. Our hospital sites include Ashford with its high speed trains to St Pancras, historic Canterbury and the lively coastal town of Margate. This is a great opportunity to join our first-class team and make a difference and will give aspiring Board Directors a fantastic opportunity to develop in a dynamic, large-scale organisation. Main duties of the jobDeputise for the Chief Operating Officer as required, including in the Trust executive team and at Trust Board. Be a subject matter expert to the executive team for operational delivery for urgent and emergency care (UEC) and operational resilience and response. Direct a programme of UEC improvement across the Trust, engaging the multi-professional clinical and non-clinical workforce to yield improvements in key operational deliverables and elevating the experience and outcome for patients seeking urgent and emergency care and for staff delivering care to these patients. Lead and direct the Trust’s length of stay reduction programme. Lead and direct the Trust’s improving outpatients programme. Lead and direct day to day operational response and resilience across the Trust, ensuring appropriate processes, strategies and tactical plans are in place to deliver safe and effective care in all our acute and urgent care environments. Ensure appropriate control systems are in place to effectively manage and respond to the emergent situation on any given day. Lead and direct a development programme for operational managers, ensuring our operational teams can evidence achievement and compliance against a set of core competencies commensurate with their role that aligns with the Trust’s values and strategic objectives. Working for our organisationWe are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above. Detailed job description and main responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in ‘Documents to download’. If you have further queries please don’t hesitate to contact the line manager using the contact details below. Person specificationQualificationsEducated to degree level MBA SkillsAdvanced communication skills, adept at conveying complex information to a mixed audience. Advanced paper writing and presentation skills with the ability to coach and mentor others ExperienceSignificant operational leadership and management experience in a publically-funded healthcare setting. Significant, large-scale clinical and operational transformation and improvement experience. Experience managing acute site operations and UEC. Experience overseeing emergency planning. Previous Board or immediately sub-Board level experience. Clinical experience in a related discipline (e.g. nursing, paramedicine, medicine, therapies). Experience of working across primary, acute and community settings. Knowledge or direct experience of commissioning in UEC GovernanceStrong understanding of corporate governance in a healthcare / public service setting. Strong understanding of regulatory environment. Evidence-based in approach to change Personal/ Professional AttributesMeets the fit and proper person test. Reflective and self-aware. Able to mentor and develop team members to agreed standards of delivery. Able to focus on horizon and detail. Highly organised. Confident presenting at Board and in the regulatory environment. Able to travel between sites and across county as required. Filmed in William Harvey and Queen Elizabeth The Queen Mother hospitals, the ‘We are the NHS’ campaign highlights the extraordinary work that staff across EKHUFT do every single day. As one of the largest hospital trusts in England, with five hospitals and community clinics serving a population of over one million people, EKHUFT was perfectly placed to demonstrate the care, cutting-edge treatments, research, innovations and life-saving operations that the campaign needed. There are lots of great opportunities at East Kent Hospitals, where staff are caring and put patients first, innovation flourishes and you can develop your career. We’re on an exciting journey of transformation. With a new Medical School at the centre of our community, a focus on research, clinical leadership and making our trust a rewarding and friendly place to work, there’s never been a better time to join us.To find out more about east Kent visit our website at. The Trust fully supports the SAS Doctors Charter and is committed to their development through its CPD Framework. We’ll close this job advert once we’ve received sufficient applications which may be before the closing date so please apply as soon as possible. We only accept online applications. If you have any difficulty with this please contact our Resourcing Team on 01227 866450 who are happy to help. We have a relocation policy for eligible candidates, parking available at Trust sites but we encourage other options, like car sharing or public transport. The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information on how this can be managed alongside department expectations and requirements. The ability to converse easily and provide advice in accurate spoken English is essential for all customer facing roles. Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check. Applicants for eligible roles requiring Tier 2 sponsorship must meet UK Visas and Immigration eligibility criteria. We operate a no-smoking policy on all our sites and grounds. You can search for and apply for roles directly on our website. If you are applying via NHS Jobs your application will be sent to our recruitment system TRAC. All subsequent information will be generated from TRAC so you won’t be able to see the progress of your application or receive messages through NHS Jobs and we won’t be able to respond to e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to us transferring your application and details to our system. If you are offered a job information will also be transferred into the NHS Electronic Staff Records. Good luck with your application, we’ll contact you via email so please check your junk/spam folders. Employer certification / accreditation badgesName Gaby Falcone Job title Executive Assistant to Chief Operating Officer Email address gaby.falcone@#J-18808-Ljbffr