Job Title

Italian speaking Travel Operations Executive London Ref: 5476I Company Profile A well-established International Tour Operator Responsibilities Italian speaking Travel Operations Executive Location: North London – hybrid working options Salary: Up to £32,000 depending on experience plus Benefits Ref: 5476I Main Duties: Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland The Role: – Provide a high-level Customer Service to customers – Handle inbound communications and respond accordingly – Respond and deal to all queries in a timely and efficient manner – Work with internal departments to ensure the business is run efficiently – Gain continuous knowledge of holiday group requirements and offers – Able to negotiate supplier rates and always buy at the best possible price – Attend familiarisation trips, trade fairs and meetings as directed. Candidate's Profile – Excellent command of English – Full fluency in Italian – Experience working with tour operators or similar service provider such as hotel receptions/sales, booking agency or similar. – Good knowledge of UK as a destination and its tourism products – Positive, problem solver, confident and dynamic personality – Good team player / Excellent communication skills – Excellent attention to detail / IT literate Up to £32,000 depending on experience plus benefits#J-18808-Ljbffr