Job Title

Sales & Customer Onboarding (SaaS) (m/f/d) - home office - remoteJoin to apply for theSales & Customer Onboarding (SaaS) (m/f/d) - home office - remoterole atLink My Books . At Link My Books, we’re on a mission tosimplifyecommerceaccountingfor sellers worldwide. Our innovative software helps thousands of ecommerce businesses automate their financial processes, saving time and money. Joinour highly ratedteam , where you’ll work alongside passionate, skilled professionals dedicated to delivering world-class service. About the RoleWe’re looking for a proactive, self-drivenOnboarding Specialistto own and optimize our customer onboarding experience. You’ll be responsible for tracking the progress of new users, identifying high-value opportunities, and engaging with them directly—via calls, emails, and demos—to help them experience the full value of our product and convert from free trial to paid. This is not a task-driven role. We need someone who takes initiative, figures things out, and thrives on measurable impact. If you’re KPI-driven, love talking to customers, and can confidently guide them to a purchasing decision, this role is for you. TasksOwn & Optimize the Onboarding Flow:You completely own the onboarding process and take action to move the clients forward. Pick Up the Phone & Close Deals:Proactively reach out to high-value trial users, understand their needs, and guide them to upgrade. Deliver Engaging Video Calls:Show users how our product solves their problems and make it easy for them to say yes. Drive Conversions & Hit KPIs:Your success is measured by trial-to-paid conversion rates. RequirementsSelf-learner:who thrives in a fast-paced, autonomous environment. Problem-Solver:Analytical thinkers who approach challenges methodically and provide effective solutions. Customer-Focused:Dedicated to delivering outstanding service and ensuring customer satisfaction.Min. 1 year Demo Call or Customer Support Exp. Financially Knowledgeable:Experienced in accounting, with a solid grasp of double-entry bookkeeping, balance sheets, and profit & loss statements. Self-Motivated:Capable of working independently in a remote environment. Tech-Savvy:Quick to learn new tools and adapt to ongoing software developments. BenefitsNo physical meetings. No micromanagement. Enjoy a flexible schedule that fits your lifestyle. CET Time Zone. Contractor contract with min. 35 hours & competitive pay. Bonus if you have: Expertise in VAT and account reconciliation. Hands-on experience with Xero and QuickBooks. Flexibility to cover additional hours during peak times or for team coverage. Seniority levelEntry level Employment typeContract Job functionIndustries: Accounting#J-18808-Ljbffr