Job Title

Salary and BenefitsSalary: £22,500 per annum, plus excellent benefitsHours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunchLocation: Stanley Lodge, EpsomAbout The Role Churchill Estates Management is offering an exciting opportunity for someone who enjoys working with people, with a background in administration and customer service, to join our retirement development as a Lodge Manager. This role is varied and provides the chance to make a positive impact on the lives of our Home Owners. As a 'friendly neighbour', you will organise activities, coordinate the development, manage contractors, perform health and safety checks, and more.Reporting to the Area Manager, you will oversee property maintenance and deliver first-class service to Owners. You will be the trusted, on-site contact, liaising with residents, contractors, suppliers, and Churchill colleagues. This role is vital to the success of the Lodge and the enjoyment of Owners, offering a rewarding experience.About You Your passion for excellent customer service is essential. You will have an outgoing and friendly personality, with a love for working with people. You should act with sensitivity and diplomacy, be efficient and assertive in managing safety and security, and remain calm under pressure. While engaging frequently with residents, you should also be comfortable working independently and using your initiative.You should be an accomplished administrator, computer literate, and experienced with Microsoft Office applications, including Outlook. Experience in retirement living, social housing, hospitality, uniformed services, charity, or health 'social care sectors is preferred. The ideal Lodge Manager loves working front-of-house and is committed to providing excellent customer service and administrative support.How You'll Be RewardedAnnual holiday entitlement of 24 days plus Bank HolidaysA day off on your birthdayLife assuranceEye care reimbursementColleague introduction reward schemeProfessional development and qualificationsThorough induction and ongoing trainingHighly rewarding workAbout Us Churchill Estates Management is a progressive managing agent overseeing privately owned leasehold retirement living accommodations. We manage over 200 developments nationwide, with more than 8,000 apartments and over 10,000 retired residents. We are rapidly growing and have ambitious plans for the future.Join our professional, award-winning, customer-focused team. Our company values are TORCH: Trust, Openness, Respect, Communication, Honesty. We seek the best people to embody these values and contribute to our success.We are committed to protecting your personal data during the application process. For more information, please read our Privacy Policy.#J-18808-Ljbffr