Job Title

This role will be the backbone of our Apprenticeship team within Talent and Resourcing. You'll be supporting the Senior Advisor and Apprenticeship Advisor to create and run an amazing apprenticeship program here at the council that helps apprentices to start their career journey and succeed. This is your chance to be part of something new and exciting, helping us to develop our early careers offer by keeping things running smoothly in our systems, supporting the team with data and insight, and generally being planned and organised. You'll be part of our wider People Services team. In People Services, we lead the way in making Staffordshire a great place to work by handling everything from helping staff grow their skills, creating a safe and positive workplace, and supporting employees. Our People Strategy focuses on four key pillars: Keeping and attracting talented people; Promoting a positive working environment; Developing skills for now and the future; and Developing leaders for now and the future. It's all about shaping the right culture, support, and skills to make a real difference for Staffordshire’s communities. Main ResponsibilitiesIn this role, you'll be responsible for the administration and coordination of our apprenticeship programmes, ensuring a seamless process for both apprentices and managers. Specifically, you will: Manage the full journey of apprentices, from helping to process recruitment within our Applicant Tracking System to onboarding and ongoing support. Keep all apprenticeship records updated and compliant with UK standards on the Digital Apprenticeship Service System. Handle phone and email queries, ensuring responses are efficient and professional, and pass these on to the Advisor when needed. Be the main point of contact for apprentices, managers, and training providers, ensuring clear communication. Track apprentices’ progress, prepare reports, and keep stakeholders informed through the apprenticeship system. Provide accurate data and reports to support workforce planning and decisions. Support apprentices throughout their program, resolving issues promptly. Assist with financial tasks such as raising purchase orders and following financial regulations. Help organize apprenticeship events and workshops, from planning to providing information. Offer administrative support to the Talent and Resourcing team to facilitate wider recruitment activities. Act as an ambassador for early careers and apprenticeships, championing their success and growth. The Ideal CandidateTo be successful, you will need: GCSE level education (or equivalent qualification) or relevant experience in administrative roles. Experience providing effective administrative support. Proficiency in IT and digital systems, especially Microsoft Office Suite (Word, Excel, PowerPoint). Good planning and organizational skills, with the ability to handle multiple requests via email, phone, and Teams. Effective communication and interpersonal skills. Numerical skills for managing levy funds and reporting. Experience working constructively with others and building effective relationships. We’re happy to discuss flexible working options. For more information, review the attached job description and person specification or contact Laura Chetta, Talent and Resourcing Manager, . Stages for this recruitment include: Application with supporting statement Automated video interview (if high volume of applications) Interview, including a 10-minute work-related task, during the week beginning 2 June 2025. Our recruitment process involves anonymizing applications during shortlisting to ensure fairness. Please complete your application fully, especially the supporting statement, to highlight your suitability for the role. About Staffordshire County CouncilWe are no ordinary county council: Our Values: The core of who we are as an organization, created through colleague feedback and best practices, guiding our collective actions. We foster a community spirit, pride in our work, and ambition for a better future, focusing on growth and development for your career. Our benefits: We recognize that our employees are central to our success. We aim to create a supportive environment where staff can reach their full potential and maintain a healthy work-life balance. Benefits includeOur rewards and benefits - Careers at Staffordshire . We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we encourage applications from all backgrounds. As a Disability Confident employer, we offer a guaranteed interview for candidates meeting minimum criteria, and we support various community and service commitments.#J-18808-Ljbffr