Job Title

Join the Fortnum & Mason Deli Team!Fortnum & Mason’s Food Hall, located on the Lower Ground Floor of our Piccadilly Flagship store, is renowned for its selection of the most unique and finest Deli products. Sourced from independent suppliers, these include freshly made pasta and pies, to delicious sandwiches and our famous Scotch egg, there’s bound to be a temptation for everyone.Excitingly, we are now on the lookout for a Retail Supervisor for our Deli counters on a permanent 37.5 contract based in Piccadilly, London.Why Work For Us:Competitive hourly rate + paid overtimeDiscretionary annual bonus (up to 5% of salary)Up to 40% store and restaurant discountsSubsidised staff restaurant using Fortnum’s ingredients28 days holiday + a day off for your birthday and 5 extra wellbeing days offMatched pension scheme and career development opportunitiesAnnual staff party and incredible gifts after 5 yearsWhat You'll Do:Lead and motivate a team of sales staffProvide a personalised, luxury experience for our customersWork closely with other departments to maintain high standardsWhat We're Looking For:Experience in a fast paced environment in a similar role in food & beverageProven ability to deliver excellent customer serviceStrong management and people skillsFlexibility to work various shifts, including weekendsOutstanding communication skillsThis is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a leadership capacity.We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.