Job Title

Role Description This is an exciting opportinity to join the talented team at our Grand Seiko Boutique in New Bond Street . This is a full-time on-site role for a Boutique Sales Consultant. Our Sales Consultants are responsible for providing high levels of customer satisfaction through exceptional customer service, sales expertise and by developing long lasting relationships with our clients. Core Responsibilities: Working closely with the team to maximise sales Working towards achieving store targets and personal KPI''s Driving CRM and ensuring CRM database is maintained and updated consistently Ensuring client data is collected and stored appropriately. Maintaining outstanding store condition and visual merchandising standards Ascertain customers needs and wants and deal with queries Validating customers GS9 Club Membership Recommend and display items that match customer needs Accurately describe product features and benefits, build excellent product knowledge Working within established guidelines, particularly with brands. Manage point-of-sale processes processing payments Dealing with customer refunds & repairs Administration of e-com Website, checking systems for stock availability. Liaising with warehouse and courier companies, To be aware of security within the boutique and to be always mindful of any potential fraudulent activity Actively be involved in the receiving of new shipments Ensuring that displays are maintained and updated as per merchandising guidelines Requirements Able to build lasting relationships with clients Passionate about the brand and our products Working on Social Media Platforms Solid communication and interpersonal skills Proven working experience with watches in retail sales Understanding of sales principles and best customer service practices Track record of over-achieving sales quota Customer service focus, with a confident manner helpful and polite Friendly, helpful, confident and engaging personality Basic administration skills Able to work as part of a sales team Knowledge of inventory techniques Pay range and compensation package 30,000-32,000pa Benefits Company Pension Company Sick Pay Private Medical Scheme Dental Cashback Plan Life Assurance Cycle To Work Scheme Employee Assistance Programme Long Service Awards Staff Discounts on company products Staff Watches and Wear Watches Salary Sacrifice EV Car Scheme Equal Opportunity Statement We are committed to fostering an inclusive environment that promotes equal opportunities for everyone, valuing a diverse mix of talent, skills, and potential. We encourage applications from candidates of all backgrounds, with selection based solely on individual merit.