Job Title

Maintenance ManagerLocation: London, N19 5NXHours of work: 40Contract Type: PermanentThe Maintenance Manager plays a crucial role in supporting ISS’s mission to become the world’s greatest service organisation by delivering outstanding service performance and empowering people.This is a fast-paced and dynamic position within a growing team, offering significant opportunities for career progression.Job DescriptionWith a strong focus on providing a world-class and consistent building maintenance service, the role ensures that the needs of our healthcare client stakeholders are met at the highest standards.The Maintenance Manager will oversee and manage the operational maintenance team, ensuring all site maintenance activities are carried out efficiently and effectively.This includes hiring, training, and conducting staff appraisals to build a skilled and motivated team.In addition to team management, the role involves planning, assigning, and directing work while continuously assessing service performance to ensure technical, contractual, and statutory compliance across a portfolio of healthcare facilities.The successful candidate will need to demonstrate strong leadership, problem-solving, and organisational skills, ensuring that maintenance operations are both proactive and responsive to the evolving needs of the client.This is a fantastic opportunity for a driven individual with an Electrical Maintenance background looking to make a meaningful impact in a challenging and rewarding environment.Key ResponsibilitiesDirect and manage ISS staff, ensuring compliance with work practicesComplete and present weekly/daily operations reports to the clientEnsure staff are knowledgeable about critical and non-critical systemsMaintain quality across facilitiesDevelop and exceed financial plans for revenue, profit, WIP reduction, debt, cost reduction, and contract growthEnsure control systems meet statutory, policy, and contractual commitmentsManage outstanding jobs in line with SLAs and escalate when requiredDeliver accurate monthly reports within deadlinesAct as AP for an element (e.g., Confined Space/Water) and produce monthly reportsAdhere to ISS technical policies, standards, procedures, and Safe Systems of WorkLead by example and promote good health and safety practicesProvide assurance in maintenance activities against relevant standards (HTM, FSG20, HBN, BS)Professional and Personal Competencies/QualificationsExperience in building services, preferably in integrated facilities management (healthcare ideal but other environments considered)Strong knowledge of Work Order Control and CMMSExperience in subcontractor/vendor contract managementExperience managing KPIs and/or SLAs as requiredExperience in capacity planning and reportingExperience with High Risk Activities and Safe Systems of Work trainingAbility to assess situations and offer options to meet/exceed objectivesPrevious Maintenance Management experienceAssistant/Deputy Managers ready to progressElectrical Qualifications e.g. 2330 etc.The CompanyISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlaceISS is proud to be a diverse and inclusive employer.ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational backgroundOur passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.