Job Title

Plumbing & Heating ManagerThis is an exciting opportunity to join this family-owned builders’ merchant. They are looking for a Plumbing & Heating Manager to play a crucial role in supporting the day-to-day operations of the plumbing department. You will work closely with the Branch Manager to ensure the efficient functioning of the department and provide exceptional customer service.Requirements:Knowledge of plumbing materials and trendsExperience handling trade quotes is essentialGood interpersonal skills, confident and able to engage with customers.The ability to prioritise responsibilities under pressure and be self-motivated.Excellent sales and marketing skillsAbility to manage people and delegate effectively.Benefits:Competitive salaryPension SchemeGroup Life AssuranceStaff DiscountDiscounts on top brands, online stores, events, and attractionsCycle to Work SchemeEmployee Assistance ProgrammeLong Service Awards20 Days Annual Leave plus Bank HolidaysBirthday Day OffResponsibilities:Running the day-to-day operations on a busy plumbing counter.Address customer inquiries, resolve issues, produce trade quotes and provide expert advice.Drive the team to enhance sales.Delegate effectively and manage the rest of the team.Ensure all deliveries are processed quickly and efficiently.Assist in placing orders and ensuring stock availability.Liaise with other departments to ensure overall efficiency and increased customer satisfaction.Maintain an organised and visually appealing plumbing department.