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Band 5 Clinical Pathway Manager - EndoscopyJoin to apply for theBand 5 Clinical Pathway Manager - Endoscopyrole atGlobal Marketing Group Ltd Band 5 Clinical Pathway Manager - Endoscopy1 month ago Be among the first 25 applicants Join to apply for theBand 5 Clinical Pathway Manager - Endoscopyrole atGlobal Marketing Group Ltd Get AI-powered advice on this job and more exclusive features. AboutOn 1 January 2025 Royal Free London NHS Foundation Trust became one of the largest trusts in the UK following the acquisition of North Middlesex University Hospital. Royal Free London NHS Foundation TrustAboutOn 1 January 2025 Royal Free London NHS Foundation Trust became one of the largest trusts in the UK following the acquisition of North Middlesex University Hospital.Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers money, being safe and meeting our external duties, and building a strong organisation. Welcome to the Royal FreeView job detailskeyboard_arrow_downHide job detailskeyboard_arrow_upKey detailsLocationSiteRoyal Free HospitalAddressPond StreetTownLondonPostcodeNW3 2QGMajor / Minor RegionLondonContract type & working patternContractPermanentHoursFull time - 37.5 hours per weekSalarySalary£35,964 - £43,780 per annum inclusive of HCASSalary periodYearlyGrade(Band 5)SpecialtyMain areaEndoscopyOur trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers money, being safe and meeting our external duties, and building a strong organisation.Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.Welcome to the Royal FreeJob OverviewAn exciting opportunity has arisen to join our Endoscopy department at the Royal Free Hospital.The post holder is responsible for ensuring a comprehensive administrative and clerical service is provided to the Endoscopy department, managing a team of administrative staff. The role will entail oversight and support of bookings within the Unit, management of waiting lists, as well as day-to-day support for the PB (pancreato-biliary) service.The post holder will oversee, lead, and coordinate the administrative team, including four Band 4 Waiting List Coordinators and two Band 3 receptionists. Ensure that coordinated and streamlined administrative processes revolve around the patient and their individual needs. To support the operational managers in the smooth day-to-day running of the department.Be responsible for overseeing outpatient waiting times and patient pathways, assisting the operational manager in implementing appropriate action to mitigate breaches, ensuring pathway coordination in accordance with Trust policy, and to be aware of and support national targets, including DM01, RTT, and cancer, and internal Trust/Divisional performance (via LUNA and PowerBI).AdvertPlease see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.Working for our organisationPlease see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.Detailed Job Description And Main ResponsibilitiesPlease see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.Covid-19 VaccinationGetting vaccinated, and getting a booster, remains the best defence against COVID-19. We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.AT* - Apprenticeship Training By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation. If you are an EU/EEA citizen Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system . If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system. The Trust will request a DBS By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system. Please be aware of scams unless specified above, we will only communicate with you via @recruit.trac.jobs or e-mails and we will never ask you for any payments.Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.Please NoteDue to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job. Interview arrangements will be communicated via email so please check your email regularly following the closing date.Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.Applicant requirementsinfo The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.Person specificationRoyal Free World Class ValuesEssential criteriaDemonstrable ability to meet the Trust ValuesEducation & Professional QualificationsEssential criteriaDiploma level qualification or equivalent experience RSA 2 or RSA 3 word processing/typing or equivalent experience Knowledge of medical terminology. English and Math at GCSE level or equivalent Strong working knowledge and proficient in the use of Outlook package Power point, Excel, Microsoft Word as well as Access, email, Internet Knowledge of CernerDesirable criteriaCourses / further study attended to demonstrate evidence of personal development.ExperienceEssential criteriaPrevious experience of working with the public and/or patients in a healthcare environment Previous administrative and organisational experience Experience of dealing with non-routine and complex problems Experience of managing staffDesirable criteriaExperience of drawing up staff rostersSkillsEssential criteriaExcellent written and verbal communication skills Excellent organisational skills with meticulous attention to detail Excellent customer care practice, being polite, sympathetic, patient and diplomatic Understanding patient confidentiality Knowledge of Cerner Ability to confidently interact and share knowledge with staff at all levelsDesirable criteriaAwareness of National and Trust pathway targets (such as DM01 and/or 18 week RTT target)DocumentsJD - CPM Endoscopy (, 488.3)PDFKB PS (, 258.6)PDFKB Functional Requirements (, 116.2)PDFKB Corporate, Admin & Clerical, Other - benefits, about RFL, values and governing objectives (, 935.8)PDFKBFurther details / informal visits contactNameOlivia IrelandJob titleService Manager - Gastroenterology and EndoscopyEmail address [email protected]Telephone number07534 274929Additional informationPlease get in contact for informal conversations/visits surrounding this role. 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