Job Title

Location Southampton Region Hampshire Category Polestar - Southampton (SPOs) (Administration) Vacancy Type Permanent/Full Time Salary £26,000 Job SummaryThe Driving Spirit Based in the South and South-West of England, Snows Motor Group isan AM Top 50 automotive retailer covering 20brands across54franchises. Wedifferentiate ourselvesfrom ourcompetitorsby delivering an exceptional level of service toboth ourcustomers and manufacturingpartners. We are currently on the lookout for a highly personable and dynamic individual with first class customer handling and administrating skills to run our busy Southampton reception desk as Dealership Administrator forourSnows Polestar Dealership . Your day The Dealership Administrator is an operational member of the Administration and Support areas of Polestar and will provide administrative support to the business and greet customers when they arrive directing them to the relevant area of the dealership. Your day will include: Meeting and greeting all customers who enter the building with a warm and friendly welcome and a smile. The customers’ needs should be qualified in order that they can be introduced to the correct member of staff as quickly as possible. Assisting within the service department by taking payments from customers, arranging paperwork and filing. Offering refreshments where appropriate. Regularly updating Customer records onto the ADP system. Ensuring that every Customer is entered on to the Showroom Log in order to comply with our CRM objectives. Carrying out administrative duties as required. Assisting with answering incoming calls and connecting them to the direct department, individual. Have you got what it takes? PC, Microsoft, and web literate. Able to plan, organise self and meet agreed work deadlines. Attention to detail and maintains good, accurate quality of work. Delivers excellent customer service. Great communication skills (in person and on the phone). What is in it for you? Highly competitive salary. Full training and support to help you immerse yourself in the role and Snows values. 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5,10,15, 20 years anniversary. (Pro rata for part time employees). Discounted MOTs, Service & Parts. Recommend a Friend Bonus/ Introducing a Customer Bonus. Life Assurance Benefit. Snows Contributory Pension Scheme. BEN – Employee Assistance Programme. Excellent development opportunities to learn & grow with Snows. Role dependant – tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures. Hours of Work Monday to Friday 08:30 - 18:00 (with 1 hour for lunch) Saturday 8.30 - 17.00 (with 1 hour for lunch) Sunday 10.00 - 16.00 (1 in 3 rota) Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment. Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion. ** Important Consent Note ** By clicking the “Submit Application” button, you are expressly giving your consent to us sharing your CV within Snows. This is for the purpose that other roles within the Group may be suitable for you. As a result, you are giving your consent to receive email contact from Snows for the purpose of discussing available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the “Submit Application” button. Thank you for applying to Snows.#J-18808-Ljbffr