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Join to apply for theCustomer Service Assistantrole atEmpiric Student Property plc 5 days ago Be among the first 25 applicants Join to apply for theCustomer Service Assistantrole atEmpiric Student Property plc Empiric Student Property plc provided pay rangeThis range is provided by Empiric Student Property plc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay rangeHave your birthday off! SmartTech - get the latest technology and spread the payments over time with no interest or upfront payments Access to Reward Gateway and enjoy discounts with a number of leading retailer Cycle 2 Work Scheme Service Award Scheme (one day per year up to 5 years’ service)Why join us?25 days holiday entitlement (pro rata for part time colleagues) Have your birthday off! 8% pension (7.5% employer / 0.5% employee) contribution SmartTech - get the latest technology and spread the payments over time with no interest or upfront payments Access to Reward Gateway and enjoy discounts with a number of leading retailer Cycle 2 Work Scheme Service Award Scheme (one day per year up to 5 years’ service)We’re Hello Student, part of the Empiric Student Property Group.With over 9000 beds around the UK our properties are some of the best in the market and our friendly and approachable team get to know our students, so that we provide a more personal experience.Be a part of that unforgettable service!We are only just getting started and we need great individuals to continue our success. You will work as part of a collaborative team that believes in respectfulness, supporting each other and most of all having FUN!What you’ll do:As a Customer Service Advisor, you’ll be the friendly face and go-to person for our customers, creating a safe, supportive, and vibrant community they’ll love to call home. Here’s a snapshot of whatyou’ll be doing.Your key responsibilities:Customer ServiceCreate a “home away from home” community for students. Plan exciting social events and deliver stand-out check in/check-out experiences. Handle complaints with care and ensure students feel supported. Drive great reviews and high customer satisfaction scores.Sales and RevenueHelp meet city revenue and sales targets. Stay on top of local trends and competition. Smash sales targets and boost re-booking. Balance financial performance with customer happinessSustainability and CommunityEngage with local communities through volunteer days and charity efforts. Promote recycling, energy-saving, and other echo friendly practices. Be an advocate for positive social and environmental change.Facilities ManagementKeep buildings safe, clean, and well maintained. Promote a positive safety culture, handling emergencies and reporting incidents as needed. Stay up to date with training and always prioritise health and safety.What we’re looking for:Experience in PBSA, hospitality or a similar field Proven background in customer service, compliance, and sales Ability to juggle multiple priorities and problem-solve effectively. Enthusiasm for fostering community and driving results.What to expect:This isn’t your 9-5 desk job. You’ll need to be flexible for weekends and evenings. If you thrive in afast-paced, people-focused environment, this is the role for you.How we do things is just as important to us as what we do. Our Ways of Working or WOWCommitments let everyone know how we do things around here:Respectful Responsive Supportive Collaborative And most importantly………Fun Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Other Industries Consumer Services Referrals increase your chances of interviewing at Empiric Student Property plc by 2x Sign in to set job alerts for “Customer Service Assistant” roles.Associate, Customer Service Expert "The Ordinary"Nottingham, England, United Kingdom 2 weeks ago Nottingham, England, United Kingdom 3 days ago Nottingham, England, United Kingdom 1 week ago Distribution Customer Service RepresentativeCastle Donington, England, United Kingdom 1 day ago Nottingham, England, United Kingdom 5 days ago Nottingham, England, United Kingdom 4 days ago Nottingham, England, United Kingdom 1 week ago Nottingham, England, United Kingdom 6 days ago Nottingham, England, United Kingdom 1 week ago Nottingham, England, United Kingdom 1 week ago Beeston, England, United Kingdom 1 week ago Nottingham, England, United Kingdom 4 days ago Customer Services Administration SupportAlfreton, England, United Kingdom 2 weeks ago Loughborough, England, United Kingdom 5 days ago Customer Service Representative (Hybrid - 3x weekly on site)Milton, England, United Kingdom 2 days ago Leicester, England, United Kingdom 1 day ago Nottingham, England, United Kingdom 2 weeks ago Nottingham, England, United Kingdom 1 week ago Nottingham, England, United Kingdom 5 days ago Ruddington, England, United Kingdom 1 week ago Loughborough, England, United Kingdom £22,000.00-£22,000.00 3 weeks ago Mansfield, England, United Kingdom 5 days ago Nottingham, England, United Kingdom 1 week ago Annesley Woodhouse, England, United Kingdom 4 days ago Nottinghamshire, England, United Kingdom 2 days ago Nottinghamshire, England, United Kingdom 2 days ago Nottingham, England, United Kingdom 3 days ago Newark-On-Trent, England, United Kingdom 4 days ago Selective Licensing Administration SupportNottinghamshire, England, United Kingdom 1 week ago Palterton, England, United Kingdom 4 days ago Nottingham, England, United Kingdom 4 days ago Admin support coordinator Nottingham University Hospitals NHS TrustNottingham, England, United Kingdom 6 days ago We’re unlocking community knowledge in a new way. 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