Join us in October 2025 as an Apprentice in our Digital X Hosting Solutions Team.Well provide all the technical training youll need to be successful in your roleYoull complete the externally Digital Technology IT Support Level 8 apprenticeship programme, which will set you up with excellent career prospects. For more information about the programme please see our FAQsOur people are the foundation that success is built on, so were passionate about supporting them too. Well support you in completing your programme and youll be part of our growing community of apprenticesThis job does not meet Skilled Worker visa sponsorship requirementsWe thrive through diversity and value the variety of backgrounds, perspectives and opinions in the room and if you value this too, theres a place for you with us.What you'll doAs a IT Support Apprentice within our Digital X Hosting Solutions Team you will :Support the provision of the day-to-day technology based services and assist in and validate the deployment of new applications and architecture across the Domain specifically around the Red Hat Linux, Windows, Citrix and Directory Platforms.Communicate and collaborate with stakeholders across the DomainSupport the delivery of Infrastructure management, Infrastructure support and the building of environments for systems plusManage updates to environments ensuring all deployments to production environments meet the appropriate quality standardsWork with the Senior Engineers to analyse and to support continuously improving the platforms through learning and applying new automation and infrastructure as a code best practices.What youll learnTaking on an apprentice role could be a fantastic starting point or change for your career. Youll receive support every step of the way, with guidance, training and mentoring to help you reach your full potential. Your line manager will set you up with goals and an individual learning plan, to help you complete professional qualifications or technical trainings.Your learning journey will include:How to work with various teams, systems and applications and the work you do will drive significant technology changeHow to work in a hands-on, analytical, or project based environment, depending on your skills and interestsThe skills you'll needWere looking for people with a passion for learning and high levels of determination, motivation, and drive to succeed. Youll have strong communication, stakeholder management and interpersonal skills with the ability to build, maintain and enhance relationships at all levels.Youll also need:The ability to maintain a strong customer focusAn innovative and creative mindsetGood problem solving skills and a proactive and inquisitive mindset, with the ability to challenge and offer solutionsAn analytical, numerate, and logical skillset with the ability to adapt well to changeGood planning and organisational skills with the ability to prioritise and manage your time effectivelyWhat else you need to knowAn Apprenticeship is a development programme. At NatWest we offer apprenticeship programmes for candidates who have little or no qualifications or experience in the subject of study.If you have substantial experience or qualifications in the apprenticeship subject, you may be overqualified and not meet the programme criteria. Please make sure you have checked the FAQs before applying to ensure you meet the requirements.EligibilityYoull need to have either a Higher, an Advanced Higher, an A level, HNC or HND in a STEM subject to be eligible for this programme.OrA minimum of 12 months experience in an IT based role.How we'll reward youYoull join on a competitive salary of 25,020.Youll also benefit from:A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programmeA generous holiday entitlement of 25 days, plus bank holidaysA monthly contribution to your retirement fundTo find out more about the benefits we offer, check out ourrewards and benefits page.Our people work differently depending on their jobs and needs. Fromhybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Job Title
IT Support Apprentice