Job Title

Join our Zoom team as a Specialist Operational Trainer! You'll deliver and design key training programs and support the development of our Managers! As a Specialist Operational Trainer, you will deliver and design specialist training (New Starter, MHE, Food Safety, H&S) within our Ocado Zoom sites (Leyton and Acton).You'll support the development of Zoom Managers through train-the-trainer programs and individual coaching. Ensuring training, processes, and documentation comply with legislation, Health and Safety regulations, and operational standards is key. You'll also monitor, evaluate, and support the effectiveness of training to drive business performance. Conducting specialist training in line with HSE requirements and Ocado policy. Delivering accredited Food Safety and H&S training. Providing bespoke operational process training as needed. Supporting customer complaints and satisfaction.Strong communicator with excellent English skills.Previous training/coaching experience (teacher, coach, military, etc.). Proven experience in training design, delivery, and evaluation. Experience in 1:1 coaching and providing feedback. Food Safety Level 4 in Manufacturing, Logistics, Catering. Fire Warden (or equivalent experience). Pension, Life Assurance, Income Protection. ~ Private Medical Insurance, Digital GP. ~25 days holiday (increasing with service). ~ Discounted shopping on .Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We are proud that we are a disability-confident employer, we prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for employees with disabilities. Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.