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Customer Helper - Ramp Team Leader: Birmingham AirportJoin to apply for theCustomer Helper - Ramp Team Leader: Birmingham Airportrole at and Jet2holidays Customer Helper - Ramp Team Leader: Birmingham Airport1 month ago Be among the first 25 applicants Join to apply for theCustomer Helper - Ramp Team Leader: Birmingham Airportrole at and Jet2holidays Atwe are proud to deliver aVIP Serviceto our customers.We have some fantastic opportunities as aCustomer Helper - Ramp Team LeaderatBirmingham Airporton aFixed Term basisfor Summer 2025!What will you do as a Customer Helper - Ramp Team Leader?Supervision of the safe arrival, positioning and turnaround of our aircraft. Plan and coordinate allocation of duties amongst the Ramp Agent team for each flight Motivate the Ramp Agent team on shift to drive performance Working to legal regulations and company requirements; operating all equipment in a safe manner and maintaining a clear and safe working environment for you and your colleagues Ensuring the delivery of an efficient and friendly service that meets the needs of our customers and promotes our brand values. Overseeing the effective vehicle & equipment checks on a daily basis.This is avariedandfulfilling r ole with people and operational responsibility and will play a vital part in ensuring we achieve ourOn Time Performance, Safety and Customer Satisfactio n targets.This role is available onFixed Termbasis. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requiresflexibilitytosupport our flight programmeand being ready tochange shift lines , should this be required. Shifts will cover our 24/7 operation and will include working weekends and bank holidays.The successful candidate will already be demonstratingRole Modelbehaviours. With extensive experience within aRamp handling,you will have strong knowledge and experience of thefull range of Ramp procedures, pushback & Headset experience.Previous experience ofleading teamswithin an airside operational environment is preferred, along with the ability to prioritise effectively and ensure the safety of our Customers, yourself and your Team.For all our airside roles you must hold a fullUK Driving Licenceand pass aMedical , administered by the airport.Help us to send our all-important customers on holiday withandJet2holidays!! Seniority levelSeniority level Mid-Senior level Employment typeEmployment type Full-time Job functionJob function Other Industries Airlines and Aviation Referrals increase your chances of interviewing at and Jet2holidays by 2x Sign in to set job alerts for “Customer Assistant” roles.Birmingham, England, United Kingdom 6 days ago Customer Service Associate-Part Time - 16 HoursBirmingham, England, United Kingdom 3 weeks ago Birmingham, England, United Kingdom 1 week ago Worcestershire, England, United Kingdom 3 days ago Smethwick, England, United Kingdom 5 hours ago Smethwick, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 4 weeks ago Birmingham, England, United Kingdom 6 days ago Birmingham, England, United Kingdom 1 week ago Birmingham, England, United Kingdom 6 days ago Birmingham, England, United Kingdom 1 day ago West Bromwich, England, United Kingdom 5 days ago Birmingham, England, United Kingdom 3 weeks ago Coventry, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 1 week ago Redditch, England, United Kingdom 1 month ago Marcus by Goldman Sachs, Customer Service QA, Specialist, BirminghamWest Midlands, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 5 hours ago Customer Service Representative/Sales Support Administrator (based Shirley, Solihull)Birmingham, England, United Kingdom 2 weeks ago Cannock, England, United Kingdom 2 weeks ago Retail Assistant (Athlete) – PT8HRS Birmingham One StopBirmingham, England, United Kingdom 1 week ago Walsall, England, United Kingdom 3 days ago Coventry, England, United Kingdom 4 days ago Customer Service & Asset Specialist UK and IrelandDudley, England, United Kingdom 1 week ago Tamworth, England, United Kingdom 3 days ago Customer Service Representative/ Trainee Account Manager (M/F/D)Coventry, England, United Kingdom 2 months ago Walsall, England, United Kingdom 1 week ago Birmingham, England, United Kingdom 1 week ago Cannock, England, United Kingdom 2 weeks ago Customer Service Representative- AI TrainerWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr