Job Title

Why Join UsWe are now seeking a Team Manager to join us on a permanent basis at our Redditch site. What You'll Be DoingYou’ll be leading a team of around 15 Planners and Desk Agents. Your responsibilities include coaching and mentoring them to provide frontline support to our clients, including receiving, processing, and scheduling reactive and planned maintenance work orders. You’ll manage the team to deliver results from either a Planning or Desk perspective. In conjunction with your KPIs, you’ll provide accurate and concise reports on work order resolution status daily to senior management. You’ll be working with multiple clients and managing various projects simultaneously. Coming from a fast-paced, high-pressure background, you’ll naturally understand the complexities of the business while building rapport across all areas of the organization. What We're Looking ForYou’ll be a strong, self-motivated people manager with effective communication, problem-solving, and performance management skills. You’ll be confident, proactive, and adaptable, with a ‘can-do’ attitude. You’ll have exceptional communication skills, capable of delivering clear messages at all levels and adapting quickly to changing priorities. When You Join Us You Will ReceiveSalary: £31,839 per annum Up to 4% bonus scheme, subject to achievement of targets Group personal pension scheme with matched contributions between 5% and 6% 25 Days Annual Leave + Bank Holidays Life Assurance Access to state-of-the-art training academy Funded Training Sponsorship Scheme Refer a Friend reward scheme Cycle to Work Scheme Health Cash Plan Up to 10% off B&Q/Trade Point 20% off Nuffield Fitness and Wellbeing Centres Don’t miss out on this great opportunity. Apply today by clicking on the‘apply’button.Requisition ID2025-6993 #J-18808-Ljbffr