Job Title

Receptionist/Administrator (PartTime) Opportunity at The Sheldon Practice – BirminghamAre you an organized and communicative professional looking for a part-time role in a dynamic healthcare setting? The Sheldon Practice in Birmingham is seeking a dedicated Receptionist/Administrator to join their team. This is an excellent opportunity for someone who thrives in a fast-paced environment and has a passion for delivering exceptional service. Job Type : PartTime (16-20 hours per week) Salary Range : £7.55-£12.21 per hour Location : Birmingham Reports To : Practice Manager About The Sheldon PracticeFounded in the 1950s by Dr. Garth and Mary Jeavons, The Sheldon Practice has a longstanding commitment to quality healthcare. After expanding under Dr. Jheeta, who served as a single-handed GP until 2019, the practice welcomed Dr. Sanghera and additional multilingual staff in 2019. The team provides compassionate, accessible care to a diverse community, offering services in Punjabi, Urdu, Gujarati, and English. The practice continues to thrive with a focus on innovation and patient-centred care. Role OverviewAs the Receptionist/Administrator, you will serve as the "shop window" of the surgery, providing a warm and professional welcome to patients and visitors. You'll be responsible for: Managing patient appointments and inquiries efficiently. Updating records with accuracy and attention to detail. Supporting the medical team with administrative tasks. Ensuring compliance with QOF (Quality and Outcomes Framework) and CQC (Care Quality Commission) standards. This role demands excellent customer service skills, professionalism, and the ability to remain calm and approachable in a busy environment. Key ResponsibilitiesGreet and assist patients, directing them to the appropriate healthcare professional. Handle inquiries via phone and in person, projecting a courteous and friendly demeanor. Maintain accurate records using up-to-date templates and practice policies. Provide general support to the practice team. Required DocumentsTo apply, you'll need: How to ApplyInterested applicants can submit their applications online. Click here to get started. Be sure to: Complete all fields on the application form. Upload required documentation, including recommendation letters and professional certificates. Review your application thoroughly before submission. Deadline for ApplicationsAll applications must be submitted by March 31, 2025. Join a practice dedicated to making a difference in healthcare! Apply now to become a valued member of The Sheldon Practice team. No comment's at the moment!, Be the first to post a comment.#J-18808-Ljbffr