Job Title

Pertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temporary ongoing assessment that could lead to a permanent position. This will be working on a 4 on 4 off shift. 10am -10pm Responsibilities as a Customer Service Administrator: - Answering telephone calls and emails - Logging queries on the companies CRM system - Dealing with any live issues and investigating discrepancies - Completing KPI trackers and performance reports - Collate information and update business system - Chase internal teams to find query resolutions - Building and maintaining solid relationships with depots and customers Requirements for this position: - Previous experience in a customer facing role - Confident speaking over the phone - Analytical working approach - Experience and knowledge of Microsoft packages The Role: - £12.70 per hour - 4 on 4 off shift, 10am - 10pm but flexibility is required - Ongoing position - Opportunity to work for a leading logistics company If you are interested in this Customer Service administrator position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch