Join to apply for theRetail Advisor, 20hrs 12M FTC, Workingtonrole atVirgin Media O2 6 days ago Be among the first 25 applicants Join to apply for theRetail Advisor, 20hrs 12M FTC, Workingtonrole atVirgin Media O2 SummaryLocationWorkingtonJob FamilyRetailJob TypePart TimePosted Date09-May-2025Ref #66984At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful. As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.What You’ll Be DoingWelcoming customers with a friendly, approachable attitude. Building rapport to understand their needs and recommending tailored solutions. Showcasing our innovative products and meeting performance goals. Helping to maintain an inviting and organised store environment.Who we areVirgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers.The must havesConfidence, communication skills, and a passion for delivering great service. Resilience and motivation to achieve individual and team goals. Flexibility to adapt to different shifts and customer demands. An open mind, ready to learn and grow in a fast-paced retail setting.The other stuff we are looking forA genuine interest in technology and how it can make life better. Previous experience in retail, sales, or customer service (though not essential). A proactive attitude and team spirit to thrive in a collaborative environment.What's in it for youWe’ll Set You Up For Success. You’ll Have a Supportive Team And Exceptional Tailored Training On a 4-day (30 Hours) Induction Within The First Two Weeks Of Your Start Date. This Will Delve Deep Into All Aspects Of Virgin Media O2, Making Sure You’re Well-prepared For Success And Able To Serve Our Customers. You’ll Also ReceiveA competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme. Opportunity to take part in our accreditation programme leading to further progression. 23 days’ annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs. An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family friendly policies, such as neonatal leave, 14-week paternity leave and carers leave.As well as the benefits (check them out here) we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.Next stepsOur Recruitment ProcessFollowing your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from one of our Recruiters to talk through the role in more detail and discuss some further questions.So, what are you waiting for!This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2! Seniority levelSeniority level Entry level Employment typeEmployment type Part-time Job functionJob function Sales and Business Development Industries Telecommunications Referrals increase your chances of interviewing at Virgin Media O2 by 2x Sign in to set job alerts for “Retail Advisor” roles.Workington, England, United Kingdom 1 month ago Workington, England, United Kingdom 1 week ago Retail Customer Advisor (Workington) - 12 hoursWorkington, England, United Kingdom 2 weeks ago Sunderland, England, United Kingdom 6 hours ago Keswick, England, United Kingdom 1 day ago Workington, England, United Kingdom 1 month ago Seaton, England, United Kingdom 6 hours ago Seaton, England, United Kingdom 1 week ago Seaton, England, United Kingdom 1 week ago Wigton, England, United Kingdom 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr
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Retail Advisor, 20hrs 12M FTC, Workington