Job Title

We are seeking a results-driven, strategic Cluster Sales Manager to lead and drive the salesfunction across three unique hospitality properties: This role requires a dynamic and adaptable leader with a proven track record in utilising MICE, corporate,group and event sales, capable of managing multi-site operations and cultivating long-termclient relationships.Key Responsibilities:Sales Strategy & Execution* Develop and implement a unified sales plan tailored to the needs of each propertywhile ensuring collective revenue targets are met.* Manage B2B and B2C pipelines, focusing on MICE, corporate contracts, leisuregroups, weddings, and private events.* Identify new market opportunities and partnerships to drive incremental revenue.* Build tailored sales strategies for each venue, leveraging each sites unique identity. Client Relationship Management* Build and maintain relationships with corporate clients, event agencies, travelpartners, and local businesses.* Conduct client meetings, sales calls, site visits, and attend networking/trade events topromote the venues.* Ensure exceptional client servicing from enquiry through to post-event follow-up.Team Management & Collaboration* Lead and support on-property sales executives or coordinators across the threevenues.* Collaborate with marketing, revenue, and operations teams to align messaging andexecution.* Provide regular training and support for team members to elevate service andconversion standards.Revenue & Reporting* Own sales targets and forecasting across all venues with accurate tracking ofperformance metrics.* Prepare and present regular reports to senior management including pipeline activity,lead conversion, and booking pace.* Use CRM tools (e.g., Opera, Delphi, Salesforce, or similar) to manage sales activityand reporting effectively.Marketing Support & Brand Alignment* Work closely with the marketing team to support seasonal campaigns, digitaladvertising, and brand activation efforts.* Ensure all sales materials and client communication are aligned with each property's brand Requirements:* Minimum 8+ years in a senior sales role within hospitality, preferably with multi-siteor cluster experience.* Demonstrable success in corporate, MICE, and group event sales.* Strong knowledge of local and international corporate travel and event markets.* Exceptional interpersonal, negotiation, and presentation skills.* Experience with CRM and event management software (e.g., Delphi, Opera,Salesforce, Triple Seat).* Ability to travel between sites and work flexibly, including occasional evenings orweekends for events or site visits. * Drivers Licence & own car is essentialBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.