WE ARESoftServe is a global digital solutions company headquartered in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, LATAM, and APAC. We are about people who create bold things, make a difference, have fun, and love their work.Our Digital Transformation Team is actively ensuring complex programs remain aligned with the SoftServe's broader strategic goals and objectives. Profound understanding of digital strategy and transformation, allows us to exhibit a unique blend of technical savvy and executive presence.RESPONSIBILITIES Develop and Implement Digital StrategiesClose, and deliver customized client engagements that enable digital transformation for clients through leveraging the most effective technologies and platformsa legacy of innovation by implementing transformative solutions that redefine how we operate and deliver value to our customersManage transformation programsThe day-to-day management of large-scale digital transformation implementation programs, ensuring that they are delivering the expected value to the customer, are delivered on time, within scope, and budget, while maintaining a focus on quality and stakeholder satisfactionChange management procedure (Cost, Time, Quality) within a program (and related project portfolio)High-level goals and outcomes, manage their alignment and interdependenciesContribute to risk management and mitigation within the programEngage with senior leadershipCollaborate with Senior leadership and C-Suite executives, providing strategic insights and implementation guidance to influence decision-making processes and garner support for transformation initiativesOrchestrate transformation effortsCoordinate various aspects of transformation programs, including technology implementation and change management, to ensure seamless integration and adoption across the organization, fostering a culture of innovation and adaptabilityEnsures the alignment of all processes within the project portfolio (project management processes, development processes, operational processes) and usage of the best practicesAdaptability and problem-solvingExhibit adaptability to evolving business landscapes and emerging technologies, applying a strategic approach to problem-solving to overcome challenges and drive successful outcomesStakeholder communication and managementExcellent verbal and written communication skills to effectively articulate complex ideas to diverse stakeholders, including technical teams and executive boards, fostering transparency and alignment throughout the transformation journeyMaintain relationships with key client stakeholders; contribute to shaping and developing opportunities, working with SoftServe’s sales team and with C-level clients; lead pursuit teams; lead and contribute to the proposal development and negotiation processBuilds personal relations with client, collaborates, and understands the demands of various operational managers and stakeholdersPREFERRED EXPERIENCE Experience and recent track record of success in IT Consulting or IT Management Consulting with regional or global consulting firms (Big 4, SIs, or boutiques) with delivery and business development success and growthTrack record combining consulting, sales, and delivery expertiseDemonstrated record of creating & executing digital/technology-orientated client transformation programs to drive strategies, optimization, and modernizationTrack record of developing and expanding client relationships with executive focusIndustry experience in at least one of the following: Financial Services, Consumer, Travel, Media, Communications, Energy, or Healthcare/Life Sciences, and depth across technology and digital trends, challenges, solutions, market dynamics, competition, and peer group activitiesUnderstanding and ability to articulate the vision for modern engineering (e.g., agile, cloud-native, DevOps), and operations (e.g., observability, automated response, SRE, etc.), and articulate a path toward a target operating model (people, process, and tools)REQUIRED SKILLSStrong leadership skills are essential for guiding teams to deliver digital transformation initiativesStrong ability to work with others to develop a clear vision and strategy for digital transformation that aligns with the organization's goals and drives long-term growthOutstanding analytical, stakeholder influencing, and cross-functional collaboration skillsComfort with constructively challenging existing processes and working on improving processes and outcomesGrowth mindset with an ability to work with a diverse and global teamUnderstanding of leading technologies platforms such as Salesforce, SAP, ServiceNow, and leading technologies in data analytics and AIProficiency in project management methodologies and tools is crucial for overseeing the execution of digital initiatives, managing resources, and ensuring timely deliveryof how to engage and deploy effective change management to drive organizational transformation, manage resistance to change, and promote a culture of continuous improvementExcellent communication skills, both verbal and written, are essential for articulating the vision for digital transformation, engaging stakeholders, and fostering alignment across the organizationBuilding and maintaining strong relationships with key stakeholders, including executives, business units, IT teams, and external partners, to ensure buy-in and support for digital initiativesAdept at identifying challenges and obstacles in the digital transformation journey and developing creative solutions to overcome themStrong risk management skills are essential for identifying and mitigating risks associated with digital transformation, such as cybersecurity threats, data privacy concerns, and regulatory compliance issuesProficiency in managing relationships with external vendors and partners, including contract negotiations, performance monitoring, and ensuring alignment with organizational goals, is important for the successful implementation of digital initiativesThe digital landscape is constantly evolving, so a willingness to learn and adapt to new technologies and trends is essential for staying ahead in this roleTOGETHER WE WILLBecome trusted advisor, define the ways how to maximize business value from complex digital transformation programs and accelerate adoption of new technologies and methodologies for our customersHelp you with your individual initiatives — we are open to them, just come and share your ideas!Care for your wellness with a health insurance packageWork with a diverse team of professionals in a collaborative enterprise environmentAll qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.
Job Title
Digital Transformation Lead