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About Holcim We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet. Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike. Our mission is to make sustainable construction a reality, through purposeful action that tackles real carbon and climate challenges. We are dedicated to helping Britain grow and thrive - by doing the right thing, doing it together, and making a difference. Holcim UK Company Benefits Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits -all recognising the contribution you bringBe valued and supported, working as part of a highly respected team in a business that has a hugefocus on Health & SafetyWe care about you and your family. Thats why we offerenhanced family benefits, including maternity, paternity, and adoption leave . We understand that your personal life and family well-being are just as important as your career, so were committed to supporting you every step of the way.Be part of something bigger with our "Women Empowered - Stronger Together Mentor Program," designed tosupport, inspire, and uplift women across the business .Free 24/7 remote GP service for you and your household , offering medical advice, prescriptions, referrals, and same-day appointments.Opportunities forcareer progression both at home and abroadJoin our affinity groups selected by and populated by our employees whichbring together employeeswith similar backgrounds and interests to have powerful influence on the workplaceStaff discountsincluding special rates for garden landscaping productsThe Opportunity The OpportunityCustomer Service Operative / Plant OperatorAre you ready to take on a role thats all about P eople, Purpose and Performance ? Were looking for aPlant Operatorto join our team in Exeter and help keep everything movingon the ground and over the phone. If you enjoy working with customers just as much as operating big machines, this hybrid role gives you thebest of both worlds . Youll be part of a tight-knit, fast-paced team that plays a vital role in delivering quality service and materials to our customerswhether thats through taking orders, solving problems, or operating heavy machinery to get product out the door. Its a job with variety, purpose, and plenty of room to grow. What Makes This Role Stand Out?Customer-first mindsetHelp customers with queries, support orders, and provide solutions with a smile. Hands-on machine timeOperate heavy plant like loaders, excavators or concrete pumps (well train you!). End-to-end impactFrom placing an order to loading it up for delivery, youre involved every step of the way. Room to growWith training, support, and development opportunities, youre in control of your career. Work with purposeJoin Holcim UK, a global leader building sustainable progress with a people-first mindset. What Youll Be DoingAnswering customer queries by phone, email, or in personalways delivering great service.Handling and processing customer orders accurately and efficiently.Identifying service improvements and sharing feedback from customers.Escalating any unresolved issues to team leaders or service managers.Operating heavy machinery safely and efficiently on site (excavators, loaders, etc.).Conducting daily safety checks and supporting plant operations and logistics.Keeping your work areaand the whole siteclean, safe, and well-organised.What Youll BringApositive, proactive attitude you enjoy helping people and solving problems.Excellentcommunication and organisation skills .A passion forteamwork , whether its in the office or out in the yard.Some experience in customer service or operating plant is a plusbut well train the right person.A good grasp of safety practices and a strong sense of responsibility.A flexible approachyoure comfortable switching gears between phones and plant machinery.We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.TPBN1_UKTJ