Join to apply for theAssistant Store Managerrole atMountain Warehouse 3 days ago Be among the first 25 applicants Join to apply for theAssistant Store Managerrole atMountain Warehouse Get AI-powered advice on this job and more exclusive features. DescriptionAre you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you! Department:UK RetailLocation:BorehamwoodDescriptionAre you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you!We're looking for anAssistant Store Managerto partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team environment, you'll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand.Key ResponsibilitiesLeadership & Team Development:Partner with the Store Manager to lead a motivated, engaged, and high-performing team. Foster a collaborative and supportive work environment, encouraging teamwork and shared goals. Drive training and development, empowering your team to excel and grow. Communicate clearly and transparently, ensuring alignment and trust across the team. Keep the team well-informed with product knowledge to deliver outstanding customer service.Operational ExcellenceAssist with the smooth day-to-day running of the store, ensuring compliance with company policies. Maintain high visual merchandising and housekeeping standards to enhance the shopping experience. Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers. Play an active role in recruiting and retaining top talent to build a strong and motivated team.Sales & PerformanceSupport in meeting and exceeding sales targets, driving profitability through effective strategies. Monitor key performance indicators (KPIs) to track and sustain store success. Oversee stock levels, ensuring smooth replenishment and accurate delivery management. Implement proactive loss prevention strategies to protect the store's profitability.Customer ExperienceLead by example in delivering exceptional customer service at every opportunity. Address customer feedback promptly, ensuring satisfaction and brand loyalty. Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude. Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.We Would Like To Meet Someone Who IsPassionate about creating outstanding customer experiences. An inspiring leader with a proven track record in retail management. A clear and confident communicator, able to engage with colleagues and customers alike. Results-driven, with a sharp focus on achieving goals and meeting targets. Approachable, supportive, and trustworthy—a natural team player. Energetic and proactive, with a determination to see tasks through to completion. Skilled in problem-solving and decision-making, ensuring solutions align with company policies.What's In It For YouMonthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance 1 weekend off per month, with 28 days annual leave, including Bank Holidays Access to Employee Assistance Programme, and a Colleague Hardship Scheme Generous Colleague Referral Incentive Auto-enrolment Pension scheme A stable, successful and supported environment Length of service awardsYou're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change! Seniority levelSeniority level Mid-Senior level Employment typeEmployment type Full-time Job functionJob function Sales and Business Development Industries Retail Referrals increase your chances of interviewing at Mountain Warehouse by 2x Get notified about new Assistant Store Manager jobs inBorehamwood, England, United Kingdom . 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Job Title
Assistant Store Manager