Job Title

We are passionate about celebrating our customers’ life moments and are now looking for aTeam Leaderto join our successfulCard Factoryfamily and help fulfill this. With a focus oncustomer experienceandoperational excellence , ourTeam Leadersplay a key role in driving store success. As aTeam Leader , you will support yourStore Managerin achieving goals related tocommercial growthand fostering ateam culture centered on customer satisfaction . You will lead our store teams, especially in the absence of the Store Manager, ensuring high standards and exceptional service daily. The Ideal CandidatePassionate about celebrating our customers’ life moments. Customer-centric with a passion for delivering excellent service. Demonstrates strong leadership skills. Positive and forward-thinking approach. Comfortable reviewing store performance data. Commercially minded. Engaging and enthusiastic team player. Package & Company InformationCard Factory is the UK’s leading retailer of greeting cards, dressings, and gifts with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a trueOmni-channel retailer . This includes significant investment in our colleagues, creating opportunities in a fast-paced environment and being part of our exciting journey. We offer benefits supporting your physical, mental, and financial well-being, including: 25% colleague discount in-store and online Financial Wellbeing Support (Education Tools, Salary Advance) Seasonal incentive schemes Opportunities for Retail Apprenticeships Access to learning and development content Discounts across UK retailers Employee Assistance Programme for mental, physical, and financial support If this role aligns with your career aspirations, click 'apply now'. We reserve the right to close the vacancy early once sufficient applications are received, so early application is advised. Location: North Street, The Quintins Shopping Centre, Hailsham, United Kingdom#J-18808-Ljbffr