Business Unit: Chief Operating OfficeSalary Range: 49,600 62,000Location:UK Hybrid, Gosforth and GlasgowWork type:Permanent, Full TimeLive up to your potential. Live a life more Virgin.Digital Service Support (DSS) sits within Technical Operations and Cyber Security (TOCS) and is responsible for supporting the banks digital banking services such as retail and business banking, public websites, and credit cards. Our ideal candidate will have a technical background (Windows Server & RHEL) and a proven track record of leading a team of engineers.What youll be doingApply fast, check the full description by scrolling below to find out the full requirements for this role.Lead, manage and develop a team of colleagues, providing direction and leadership on all activities within IT where there is impact/change on own area of responsibility.Take ownership for tactical and strategic change in accordance with agreed standards and time, cost and quality measures. E.g. the migration of services from IBM Cloud to on-premise/Azure and the migration off legacy systems.Defect/Incident/Problem investigation across all environments, validation and resolution within technical specialism(s). Contributing to resolution of all environmental issues.Take responsibility for ensuring that platforms in area of responsibility meet current and future business service availability requirements.Ensure ongoing operation effectives of relevant platform in line with industry best practise and internal standardsOwnership for the maintenance, patching, hardware & software and upgrades in line with relevant security standards.We need you to haveExperience of leading an IT teamAbility to communicate and build relationships with internal / external stakeholders at all levelsSME in at least one of our key skills UNIX, ADC(F5), IBM Cloud, AzureExperience of monitoring tools, frameworks and processes (Dynatrace)A growth mindset with a proactive attitude to learning new technologies and skillsAbility to work to challenging timescales and deliver to planned schedulesHighly collaborative with excellent communication skills, both written and verbalIts a bonus if you have but not essentialFamiliar with SDLC and Agile methodologiesExperience in the Financial Services industryBe willing to join our 24/7 on call rotaWed really like you to have the skills and experience listed in the To be successful section above. However, it's about getting the right person, so we have some flexibility in what we are looking for. The rest is just our wish list, so please dont let that put you off applying, wed love to hear from you!Be yourself at Virgin Money:Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. Were committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.As a Disability Confident Leader, well interview candidates with a disability who meet the minimum requirements for the role, where volumes allow us to do so. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.comPoints to Note:Its a good idea to let your current people leader know if you are going to apply for an internal role, so they can support your application, we always recommend you share your plans with them. If youre interested in this opportunity, we recommend that you get in touch withSteve Sinclair, steve.sinclair@virginmoney.comwholl be able to tell you all about the role which will help you make a great application.Now the legal bitPlease note that some of our legacy contracts are non-flexible therefore, if you move to a new role or make a change to your existing terms, youll move onto our standard flexible contract, 8am - 8pm.If you successfully secure a new role, the salary and notice period you'll be offered will be in line with our reward and policy guidance. Not sure what this would mean for you, and want to know more? Contact Talent Acquisition, careers@virginmoney.com or feelfree to start a conversation withHaRiour new HR Virtual Agenton MS Teams to help with your questions.
Job Title
Technology Team Lead