Job Title

Account Manager Location: Norwich Salary: Competitive depending on experience Job Type: Full-time, PermanentAre you an experienced Account Manager looking for your next career move? Do you enjoy building strong client relationships and delivering commercial success? We're working with an innovative, forward-thinking technology company. Due to continued growth, they are looking to recruit a confident, commercially minded Account Manager to join their team based in Norwich.The Role:You'll be responsible for managing a portfolio of B2B clients, ensuring they are fully engaged with the company's software and consultancy services. You'll be expected to grow account value, improve retention, and provide strategic. This role suits someone with a consultative sales approach and excellent stakeholder management skills.Key Responsibilities:Manage and grow a portfolio of large employer clientsBuild strong, long-term relationships across various levels within client organisationsForecast renewals, manage churn risks and lead upsell opportunitiesLead client onboarding and coordinate internal teams for smooth deliveryMaintain accurate CRM records (Hubspot) and client documentationDeliver performance reporting and regular account reviewsWhat You'll Need:Proven experience in B2B account management or customer successStrong commercial acumen with experience meeting KPIs or OKRsExcellent verbal and written communication skillsAbility to manage multiple projects and priorities simultaneouslyComfortable presenting and demoing software to clientsOrganised, proactive, and confident using CRM and Microsoft Office toolsDesirable:Experience working in SaaS sectorsWhat's in It for You?A competitive salaryOpportunity to join a purpose-driven company with ambitious growth plansSupportive, collaborative working cultureGenuine career development opportunitiesIf you're a driven Account Manager who thrives in a fast-paced, people-focused environment, this could be the perfect role for you.Click "Apply Now" to take the next step in your career.