Job Title

Air Logistics Healthcare Operational Care Specialist- QuickStat | United Kingdom | req127954Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Are you ready to be the hero in the fast-paced world of logistics?GOOD REASON TO JOINAs well as our competitive pay rates and superb training opportunities, we also offer a great working environment.You will be respected and valued if you work for us and have genuine opportunities to progress and develop.26 days holidays plus bank holidays2 volunteering days per year3 x Life Assurance Option if you join the KN Route2 pension schemeA tailored personal development and training programme.Trusted and empowered to deliver and be your best.We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.Enhanced Maternity/Paternity LeaveChildcare VouchersCycle to work schemeDiscount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more)Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisationABOUT KUEHNE+NAGELWith over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.YOUR ROLEIn this role you will handle and monitor all QuickSTAT Operational activities ensuring compliance with all agreed company policies. You will monitor all QuickSTAT live network activities ensuring adherence to agreed rate structures and pricing policies.YOUR RESPONSIBILITIESWork as part of the daily operations of the LHR Control Tower team.Managing daily email volumes in the Control Group inbox.Develop and implement customer focused operational policies and proceduresAssist with complex and escalated Operational issues in accordance with the Operations Manager / Supervisor.Monitor accuracy of reporting and data base informationCo-ordinate customer service projects and initiativesEnsure on a daily basis Network / Vendor partner compliance to all agreed company policies, procedures and pricing structuresProvide weekend / OOH cover for general Customer Service processes & proceduresYOUR SKILLS AND EXPERIENCESExcellent written and verbal communication and negotiation skills in English level C1Comprehensive understanding of Courier / Freight Operations including Import / Export / Warehouse & Transport.Excellent understanding of World Geography. Comprehensive understanding of the various temperature controlled packaging solutions available on the open market to forwarders.Ability to work successfully under pressureExcellent time management skills.Ability to work from Monday to Friday from 10 am until 7 pmTPBN1_UKTJ