Job Title

About the Company: Off to Work is one of the UKs premier hospitality staffing agencies.Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.We support a diverse and exciting range of clients from major global events and luxury hotels and contract catering in corporate, commercial, and educational environments.Were now looking for our next superstar Operations & Staffing Manager to lead from the front and help us deliver excellence, every time.About the Role: Our Operations & Staffing Managers are often found out on-site with our clients making sure what we are delivering is on point.From checking in teams and carrying out uniform and grooming checks to even working a shift where a senior presence is needed.Responsibilities: Managing a portfolio of clients across multiple sectors events, hotels, corporate catering, and more ensuring outstanding service and client satisfaction.Coordinating staffing logistics to place the right team members in the right roles, every time.Supporting, mentoring, and motivating a pool of hospitality staff driving engagement, development, and retention.Leading operational excellence from shift planning and service delivery to issue resolution and performance feedback.Generating new business through networking, referrals, and proactive outreach helping to grow our client base and expand our reach.Collaborating with our wider team to ensure service consistency, brand standards, and seamless execution.Qualifications: Experience in hospitality staffing, operations, events management, or agency environments.Required Skills: A natural communicator and relationship builder able to build trust with clients, staff, and colleagues alike.Highly organised, solutions-focused, and calm under pressure able to spin many plates with a smile.Commercially savvy, with a drive to seek out and convert new business opportunities.A genuine passion for hospitality, service excellence, and people development.Willingness to be hands-on, flexible, and available during key event times when needed.Pay range and compensation package: 35,000-45,000 basic PA dependent on experience plus bonuses