Job Title

My Hertfordshire based client are a privately owned SME who have been providing commercial cleaning and other soft FM services for over twenty years. They carry out a work on various sites including offices/work spaces, residential, commercial communal areas clinical spaces, retail spaces, theatres, museums and galleries. I am working with them to recruit a full time Mobile Support Supervisor/Manager (40 hours - flexible times based on site requirements). The role will be a combination of a hands-on mobile support and operational management. Time will be divided between providing deep cleaning support to sites predominately in London, with some travel to sites across the UK with potential stay overs when necessary to complete specialist tasks. In addition to this the role holder will also have a number of sites that they will manage themselves with support from the Head of Operations. We are hoping to find a candidate who has plenty of experience with deep cleaning (carpets / hard floors / windows / cleaning machines and also has some experience of supervising or management within the cleaning industry. Ideally candidates will reside within Central or South London/Kent (close to M25), be adaptable in line with the roles requirements and able to work both out of hours / office hours as the role requires. This is an excellent opportunity who may not have had the opportunity to progress up the ladder at a larger company and are looking for an opportunity within a smaller operation. Depending on the success of the candidate, there may be an opportunity at a later stage for progression to full time manager role within the company.Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.Supervisor/Manager dutiesProvide Operational Management support across client sitesCompletion of Site Audits with both Staff/Clients via Cleanlink system resolving any issues in timely manner.Manage staff timesheets / holidays via Time Management SystemTo carry out site out-of-hours spot-checksEnsure all Health & Safety procedures are followed and encourage safe working practices on siteRecruit new cleaning staff members as required using Cleanlink systemProvide training and support to cleaning operativesProvide discipline procedures to cleaning operatives as requiredDiarise, organise, schedule, and manage a variety of tasks and delegate duties to mobile support staff members and site-based cleaning operativesRespond to any Client complaints and take the appropriate course of action in a timely manner to resolve issues raised.Manage stock equipment and supplies of cleaning materials for sites through company appSet up / induct & train new staff / mobilise new sites as requiredMobile Support Cleaner dutiesProvide Operational support across client sites.Complete site-based staff holiday / sick cover cleaning as requested by Mobile Area ManagersComplete deep cleaning to sites including Carpet Cleaning / Hard Floor Cleaning / Oven Cleaning / Window Cleaning / Jet Washing to Bin Store areas etc as requested by Mobile Area ManagersComplete records relating to tasks performed using Cleanlink system.Reporting any faulty equipment, damage, vandalism, or potential hazard to the Mobile Area ManagerMaintain company vehicle and report any damage or defectsEnsure all Health & Safety procedures are followed and encourage safe working practices on siteLiaise with Mobile Area Managers / Head of Operations to ensure client KPIs are metTo succeed in this role, you will need:Have a high energy, positive can-do attitudeA long and established experience in the cleaning industryEnjoy training, administration and leading your teamHave an excellent understanding of cleaningBe a natural hard worker who understands that leading by example is the only wayBe organised and good at time managementBe reliable, responsible with a flexible approach to workHave the ability to work as part of a team and to work independently and use your initiativeHave excellent attention to detail and work well under pressureHave a knowledge of relevant health and safety legislation and safety proceduresHave a knowledge of the use of chemicals (COSHH) and Health and Safety legislationHave an obligation to adhere to safe working practicesHave excellent customer liaison skills together with a commitment to customer service.Have a good sense of humour.Have excellent written and verbal communication skills.Possess a UK driving licenseHave the ability to use Microsoft 365, Cleanlink Management System, Time DNA Management System experience preferred, but training can be providedSalary 31,595.20 pa (15.19 p/h), potential overtime, annual Performance bonus. A Company Vehicle, laptop, mobile phone and iPad are all providedFairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on social media. We do try to reply to each application personally, however as we receive a high number of applications for each role we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.TPBN1_UKTJ