Job Title

Client Director Take the next step in your career now, scroll down to read the full role description and make your application.Location: Hybrid (Central London ~2 days/week)Salary: 60,000 - 70,000 + Excellent Bonus + BenefitsOverviewWere looking for a Client Director with deep expertise in brand and campaign tracking, cross-media measurement, and marketing effectiveness. This is a senior commercial role focused on nurturing strategic client partnerships, leading high-impact research programs, and driving sustainable account growth.Youll join a high-performing commercial team supporting major FMCG, Retail, and Pharma brands, managing a mix of brand engagement, tracking and campaign evaluation. You'll bring a consultative mindset, commercial sharpness, and the confidence to advise senior stakeholders.What Youll Be DoingGrow and lead key client accounts, identifying new revenue opportunities and expanding existing relationshipsno cold calling required.Act as a trusted advisor on campaign and brand effectiveness programs (e.g., ad lift, post-launch tracking, cross-media studies).Guide early project scoping and client storytelling, shaping insights into strategic narratives that inspire action.Represent the company at industry events, high-stakes pitches, and thought leadership forums.Own account strategies and contribute to pipeline development through accurate forecasting and opportunity management.Collaborate cross-functionally with internal research, data, and consulting teams to ensure client success.Help drive solution innovation, particularly in agile research, AI-powered tools, and persona-led insight delivery.What Were Looking ForCirca 7+ years of experience from a Market Research agency with a strong background in insights, research, or marketing effectiveness, with a track record of growing and managing client portfolios.Expertise in brand tracking, campaign measurement, and media impact analysis.Commercially minded and relationship-driven - adept at growing business from within existing accounts.Confident communicator, able to guide clients when results shift unexpectedly and translate findings into business recommendations.Strategic thinker with strong presentation skills and an ability to bring data to life through storytelling.Experience working with FMCG, retail, or pharma clients is a plus.A collaborative team player with an entrepreneurial edge and a desire to deliver excellence.Why Join?Be part of a company leading innovation in AI-powered insights, agile solutions, and deep qualitative probing via conversational AI.Work alongside commercial experts, contributing to millions in annual bookings.Access a proprietary global panel of millions, allowing unmatched flexibility and speed in research delivery.Benefit from a rich learning culture, continuous development opportunities, and exposure to major international clients.Enjoy flexible hybrid working, with a central London HQ and expansion plans underwayPlease reach out to Rosie Cantwell for more information.