Pen Test Partners are looking for an experienced Account Manager for the Cyber Security industry(5 years experience). The primary objective of the role is to ensure that your accounts meet their targets for the year through upselling, cross selling and building strong relationships.. You will engage with your clients who are not currently utilising all of PTPs services, consult with them to understand their needs, and offer tailored solutions that are both beneficial for the client and profitable for PTP. This role requires a proactive approach to sales, excellent communication skills, and the ability to build and maintain strong relationships.If you think you are the right match for the following opportunity, apply after reading the complete description.You will represent the sales team at account meetings and eventsThere is an expectation for you to do an element of new business as well build current accounts.ResponsibilitiesKey deliverables of this role include: Building and maintaining strong long term relationships Understanding client needs and expectations Ensuring excellent customer service Frequent communication Building and developing account plans Finding upsell, cross-sell and renewal opportunities Monitoring account performance and reporting back to the business Working closely as a team with your internal sales representative Representing your customer within PTP Gathering and sharing feedback from your customers Identifying and communicating new business opportunities within your current accounts but also new logos Staying up to date on PTP services and products and wider Cyber developments Negotiating opportunities and longer term contracts Conflict resolutionReportingPresent relevant and accurate management information regarding the performance of your accounts to your sales managerProvide detailed reporting and forecasting via salesforce to the sales manager to enable them to build an accurate forecast for their team.Actively measure and monitor the performance of your accounts including activity, status, performance and feedback the write an account plan for the accounts where suitableMeasurementYou will be messaged against revenue targets and KPIs on account meetings and opportunity creations.QualificationsPrevious experience (minimum 5 years) selling cyber security services is essential, including but not limited to pen testing, incident response and consultingStrong understanding of sales principles and customer service practices.Excellent communication, negotiation, and interpersonal skills.Proficiency in using CRM software, particularly Salesforce.Ability to work independently and as part of a team.Strong organisational and time-management skills.Current benefits include:Competitive salary based on experience25 days holiday + 8 bank holidaysPrivate Medical Insurance and Healthcare Benefit on completion of probationLife insurance coverGroup personal pensionFinancing available for training and conference attendanceEV lease salary sacrifice scheme on completion of probationAn environment where you can flourish, learn, and grow, as a person not just as an employee
Job Title
Account Manager