Job Title

Sales Order Fulfilment CoordinatorIncrease your chances of reaching the interview stage by reading the complete job description and applying promptly.Competitive Salary+ Bonus + Private HealthcareHertfordshire Office-Based until after probation with Flexible Start/Finish TimesWere working with a fast-paced, growing business in a niche and exciting sector thats looking for an experienced and organised professional to take ownership of order fulfilment and customer coordination. This is a pivotal role sitting at the heart of the business, offering the chance to join a friendly, supportive team with a great culture and strong track record of internal progression.In this role, youll be responsible for managing the full order process from start to finish ensuring accuracy, liaising with internal teams across sales, logistics and finance, and acting as the key point of contact for customers on their orders. If you enjoy spinning plates, solving problems, and being part of a fast-moving environment where no two days are the same, this could be a brilliant next step.Key Responsibilities:Manage the end-to-end order processing function with precision and efficiencyCommunicate with internal departments to ensure seamless order fulfilment and timely dispatchInput and validate customer orders, checking pricing, quantities and product informationKeep customers updated on order progress, handling any queries or changes professionallyProcess amendments, cancellations and returns according to internal processesMaintain accurate records for audit and reporting purposesSupport the sales team with any order-related queries or discrepanciesSpot and suggest improvements to processes that could enhance customer experience or internal efficiencyDeliver excellent service at every touchpoint, ensuring customers feel valued and informedWhats on Offer:Competitive salaryAnnual performance-related bonusPrivate healthcareGenuine work-life balance, with flexible start and finish timesGreat team culture in a well-established, successful businessIf youre detail-driven, enjoy coordinating multiple moving parts, and take pride in providing a smooth, reliable service to customers, wed love to hear from you.