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Job Title


Ramp Operations Manager - Birmingham


Company : Jet2.com - Dart Group PLC


Location : Birmingham, England


Created : 2025-05-22


Job Type : Full Time


Job Description

AtandJet2holidays , we are allCustomer Helpersresponsible for creating memories and ensuring our customersHave a Lovely Holiday .We now have a great opportunity for aRamp Operations Managerto join our Ground Operations Team atBirmingham Airport . What will you do as a Ramp Operations Manager?Manage the Ramp Duty Management teamand lead the wider Dispatch, Ramp & Baggage Teams at the airport Beaccountablefor the achievement of theOn Time Performanceof our flights Run the airside operation in accordance with legal and Company requirements Work closely with ourservice providers, airport, and head office colleaguesto ensure high standards of service delivery and cost management Supportanddevelopyour Duty Management teams, including all aspects ofpeople managementand development Play a pivotal role as an ambassador of oursafety-first culture , making sure your team drives the culture through every aspect of their work Work closely with ourStation ManagerandFront of House Management teamto deliver an efficient and friendly service that meets the needs of our customers and promotes ourbrand values . This is a varied and fulfilling role with significant people and operational responsibility, playing a vital part in ensuring we achieve ourOn Time Performance, Safety , andCustomer Satisfactiontargets. This role is available on a40-hourper week basis, working Monday – Friday withflexibilityto support the operation as required. We offer our valued Ramp Operations Manager colleagues a range of benefits including:Excellent salary plus annual pay review Management Bonus Scheme Free Car Parking Contributory pension scheme 3 x Salary Life Assurance 34 days holiday entitlement per annum (pro rata dependent upon contracted hours) Cycle to Work Scheme Career progression opportunities Employee Assistance Programme including professional counselling Colleague discounts onJet2holidaysandholidays and flights Recommend a Friend scheme (£250 for successful referrals) Many retail discounts on travel and leisure, health & wellbeing, eating out, shopping & lifestyle What Skills & Experience will you need?Have a proven track record ofmanaging large, multifunctional teams , ideally including Duty Manager level, in a fast-paced airside environment Showflexibilityandforward thinkingin challenging operational situations Be aninspirational leader , committed to thedevelopmentof others, sharing ourpassionfor delivering the highest standards incustomer serviceandsafety Possess strongoperationalexperience within anairport environment Have excellentcommunication skillswith experience managing and building relationships withservice providersandsenior stakeholders At , we believe in creating memories for our customers and a rewarding career for our employees. Apply today to become part of our award-winning team!#J-18808-Ljbffr