LocationStockport Merseyway (Next to McDonald's) Contracted Hours16 hours per week, with full flexibility preferred. Weekends included due to the nature of the role. Role ResponsibilityWe are passionate about celebrating our customers’ life moments and are looking for a Team Leader to join our successful Card Factory family. The role focuses on customer experience and operational excellence. As a Team Leader, you will support the Store Manager in achieving commercial growth and fostering a team culture centered on customer satisfaction. You will lead store teams in the absence of the Store Manager, ensuring high standards and exceptional service daily. The Ideal CandidatePassionate about celebrating customers’ life moments. Customer-centric with a passion for excellent service. Demonstrates strong leadership skills. Positive and forward-thinking. Comfortable reviewing store performance data. Commercially minded. Engaging and enthusiastic team player. Package and Company OverviewCard Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy to become a true omnichannel retailer, investing significantly in our colleagues and creating growth opportunities in a fast-paced environment. We offer benefits supporting your physical, mental, and financial well-being, including: 25% colleague discount in-store and online Financial wellbeing support, including education tools and salary advances Seasonal incentives Opportunities for retail apprenticeships Access to training and development content Discounts at numerous UK retailers Employee Assistance Programme for mental, physical, and financial support If this role aligns with your career aspirations, click apply now. We reserve the right to close the vacancy early once sufficient applications are received, so apply promptly.#J-18808-Ljbffr
Job Title
Team Leader