Job Title

CCTV & Alarm Monitoring OperatorRead on to find out what you will need to succeed in this position, including skills, qualifications, and experience.Location: BristolSalary: 26,739.90 (Includes Unsocial Hours) + Excellent benefitsShift Pattern: 4 on 4 off | 12-hour shifts | 08:00-20:00Join our client an industry-leading and award-winning CCTV Operating and Alarm Receiving Centre.Job Role & ResponsibilitiesMonitoring CCTV activity and images for criminal or suspicious activityTaking incoming and making outgoing telephone calls, liaising with customers, clients and security companiesUpdating and reporting on clients' recorded information and creating brief incident reportsHandling and management of alarmsRequired Skills & QualitiesExcellent problem-solving abilitiesKeen eye for detailProfessional telephone mannerCommitment to providing the highest standard of customer serviceCall handling experience preferredAbility to multi-task effectivelyStrong teamwork skills and commitment to supporting colleaguesAlso required - 5 years worth of satisfactory references from previous employment.Benefits PackageExcellent training opportunities for progression and development (SIA Course Available)Enhanced rates for public holidays:Double hourly rate during bank holidaysTriple pay during Christmas Day, Boxing Day and New Year's Day50 Birthday Bonus paid in your birthday monthAnnual loyalty bonuses for the first 5 yearsMonthly team recognition eventsPerformance bonuses for successful incident reporting leading to arrests (35)Medicash health cash plan covering:Dental treatment and checkupsOptical carePhysiotherapyVirtual GP serviceAccess to retail, cinema and gym membership discounts