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Job Title


Client Manager (Amazon)


Company : Toucan


Location : Knightsbridge, London


Created : 2025-05-22


Job Type : Full Time


Job Description

The role in a nutshell Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.You will be managing and driving value on Amazon for the company's largest client directly, across all areas of Amazon, including PPC & DSP. You will also lead and manage the workplan for a small team of junior team members on the account. A bit about us: Toucan is a full-service Amazon agency (based in the UK, NAM & APAC) and an Amazon Advertising Advanced partner that supports brands to accelerate their businesses globally. We specialise in Amazon strategy, Sponsored Advertising, programmatic DSP advertising and content creation (static and video) We are proud to say that we are working with some of the biggest brands in FMCG, grocery, sports nutrition, healthcare, and beauty, just to name a few. We handle Amazon revenue in excess of 100M globally, and this is rapidly growing. You will be working with a highly motivated, supportive team and we are eager for an individual to come in with a can-do attitude and the desire to learn and add value wherever possible. Key Responsibilities The role involves liaising with senior stakeholders, helping to maintain and build positive client relationships whilst delivering success for our clients in their online sales objectives. You will be: Working with clients on their Amazon marketing/sales strategy [Vendor Central and Seller Central] Implementing effective product launches on Amazon Managing client budgets and running Amazon Advertising campaigns in line with agreed KPIs Liaising with Amazon Vendor/Seller Managers Reporting on sales, marketing campaigns and account performance Supporting brands on their launches into other Amazon territories Regularly meeting with clients Networking with clients and industry members to gain new leads and opportunities A fun and friendly person to have in the office Skills/Requirements: University degree or relevant business experience 1-2 years Amazon account management experience Previous client management experience Confident and ambitious candidate that enjoys networking and building strong relationships Hardworking, flexible and has a can-do attitude Good working knowledge of Microsoft products; Excel, Powerpoint, Word Excellent organisational skills and an ability to work in both a team and individually High-energy and self motivated By joining Toucan, you will: Benefit from our flexible working policy. We offer a mix of home and office working and give everyone the option to work flexibly. Get Vitality health insurance. Have the option to work remotely for up to 3 weeks from any country in the world. Get your birthday off every year! Get to attend regular team social events and trips, including a summer and Christmas party. Receive comprehensive and ongoing training and development. Be part of a rapidly growing agency, with the opportunity to shape your role Gain an in-depth understanding of ecommerce and the way Amazon operates. Be part of a successful and dynamic team with a friendly and entrepreneurial culture Impact the wider business performance with visible results. Have access to our brand-new office in Westfield shopping centre, complete with panoramic city views, free fruit, shower & bike storage and a wraparound terrace. Have the option of an annual travelcard loan. Benefit from our hybrid working model we work from the office on Mondays & Thursdays and at home the rest of the week. However, the office is open and available to work in 24/7 OUR VALUES Here at Toucan, we take our company values seriously. CURIOSITY We foster personal development We are always learning We constantly ask questions We want to improve ourselves continuously, the company and our clients business AMBITION We want to succeed We set high targets for ourselves, our team and the company We give 100% to everything we do ENTREPRENEURIAL SPIRIT We use our initiative and try to find solutions first We figure out new ways of doing things We innovate We dont accept the status quo We always look to add value PEOPLE FIRST We are authentic we our ourselves We respect others time We support each others lives outside of work We treat everyone as an individual and respect their differences We get to know the people we work with We dont operate a one size fits all policy COLLABORATION We are one team we unite to deliver results We have a positive attitude its contagious We motivate others We boost others OUR EQUAL RIGHTS POLICY It is our policy not to discriminate against our employees on the basis of their gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or maternity or trade union membership or the fact that they are a part-time worker or a fixed-term employee.