Job Title

Vertu Mercedes Benz of ReadingCheck out the role overview below If you are confident you have got the right skills and experience, apply today.Here at Vertu Mercedes Benz of Reading, we have a great opportunity for an Assistant Service Manager to join the team with a40,000 basic salary and OTE of 50,000.Our Aftersales Team is 20+ strong, comprising skilled technicians, service advisors, workshop control, and drivers all dedicated to delivering service excellence and complete customer satisfaction.The dealership has seen significant investment in recent years, with a redesigned service reception, a three-lane undercover drive-thru drop-off area, a dedicated smart repair bay, and a full valet facility. Most recently, a 100,000 investment expanded our site to include the # smart brand, broadening our offering and enhancing our customer experience even further.This is a great opportunity to join our highly successful Aftersales department and develop toward a Service/ Aftersales Manager role in the future. You'll support the Aftersales Manager in the daily running of the department, specifically front-of-house operations. You'll oversee work planning, resource management, and team performance including coaching, developing, and motivating colleagues to achieve their best.You'll also take ownership of customer concerns, ensuring they're resolved efficiently and recorded accurately in both Mercedes-Benz and Vertu systems. The role also involves driving additional sales via VHC processes and managing the Mercedes-Benz Breakdown Service.Our ideal candidate will have previous managerial experience, either within a similar role, or you may have already worked within the Service Manager position. This is an excellent opportunity to show us that you have an enviable and proven track record of performance. You will have exceptional communication skills and have a full, valid UK driving license.We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:25 days holiday rising with length of service plus bank holidaysAccess to our online rewards platform giving you cash back and discounts for multiple retailersPreferential Service RatesColleague Purchase SchemeShare Incentive SchemePensionEnhanced Maternity & PaternityApply today to be considered for this role!If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.#LI-CW1TPBN1_UKTJ