Job Title

Are you looking for an opportunity to join a dynamic team in a fast-paced environment? We are currently seeking a detail-oriented Customer Service Advisor to join a renowned energy supplier in Bury. If you thrive in a role that requires precision, multitasking, and exceptional customer service skills, this position could be the perfect fit for you.You will be working Monday to Friday 8:30-5:00pm. In return for your hard work, you’ll receive a starting salary of £24,000-25,000 + bonus + benefits and the opportunity to develop your career!What’s in it for you:25 days holidayYearly bonus (subject to company and personal performance)Flexi-time schemeFree parkingCasual dressCompany eventsCompany pensionHealth & wellbeing ProgrammeOn-site gymKey Responsibilities:Acting as the primary point of contact for key clients through various channels such as telephone, email, and live chat.Accurately processing all customer requests in a timely manner.Proactively resolving any customer queries, ensuring customer satisfaction.Ensuring accurate data entry and setup of customer accountsQualifications and Skills:Strong communication skills, both written and verbal.Excellent multitasking abilities to manage a high volume of tasks effectively.Meticulous attention to detail and a commitment to maintaining a high degree of accuracy.Exceptional customer service orientation with a focus on delivering positive experiences.Problem-solving skills to efficiently address inquiries and resolve issues.Ability to work collaboratively within a team environment.Computer literate with strong excel and outlook skills.A proactive mindset with a drive to identify and implement process enhancements.If you are interested in this new Customer Service Advisor position, click 'apply now’ and a member of our team will be in touch!