Job Title

Job DescriptionTravel Customer Services Consultant required on a part time basis working 22.5 hours a week for the UK’s leading, largest and most established specialist travel company within staycation and holiday rentals based in their Keswick Operations Office. Working as a Property Assistant ensuring guest experience offers excellent quality and service through managing relationships with suppliers such as housekeepers and cleaners, plus other 3rd party suppliers.What will I be doing as a Travel Customer Services Consultant:-You’ll be Reporting to the Regional Operations Manager, you’ll ensure properties meet their high cleanliness standards, working with third-party cleaning teams to create outstanding guest experiences. You’ll play a key part in maintaining operational excellence across their portfolio in and around Keswick. This role is perfect for someone who thrives in a hands-on, fast-paced environment and enjoys building strong local teams that deliver exceptional service. Manage and support a team of third-party cleaners Set and maintain high cleaning standards across properties, and ensuring cleaners are appropriately trained. Ensuring guest feedback on cleanliness is addressed appropriately. Liaise with property owners to suggest improvements Ensuring there is an appropriat...