Job Title

Job Overview:SON OF A STAG is seeking an experienced and enthusiastic Store Manager to lead our team in our flagship retail store. As the Store Manager, you will play a pivotal role in ensuring the success of one of our physical stores, providing exceptional customer service, and promote a dynamic and engaging shopping environment. We have the best customers in the world who deserve exceptional service.The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Responsibilities:Team Leadership:Lead and inspire a team of retail associates, building a positive and collaborative work environment.Customer Service:Ensure that customers receive a high level of service, offering product knowledge, addressing inquiries, resolving issues, and creating a welcoming and memorable shopping experience.Visual Merchandising:Oversee the visual presentation of the store, ensuring that displays and product placements align with the brand's aesthetic and highlight key heritage pieces.Inventory Management:Work closely with our Retail Supervisor to monitor and manage inventory levels, coordinating with the headquarters to restock popular items and maintain a well-stocked and organised store using our Inventory system.Sales Performance:Work closely with our Assistant Store Manager to drive sales and meet or exceed established store targets, implementing strategies to maximise revenue and achieve business goals.Training and Development:Train and develop retail staff on a regular basis, providing guidance on product knowledge, sales techniques, and customer care skills.Operational Excellence:Liaising with our Assistant Store Manager to ensure the smooth operation of the store, including opening and closing procedures, cash handling, and compliance with company policies and procedures.Promotions and Events:Collaborate with our Creative Director to execute in-store events that drive traffic and enhance the overall shopping experience.Requirements:Retail Management Experience:Proven experience of at least 5 years in a single store or 3 years as area retail management, with a track record of success in achieving sales targets and delivering exceptional customer care.Leadership Skills:Strong leadership and team management skills, with the ability to motivate and develop a high-performing retail team.Product Knowledge:Ideally familiar with heritage clothing and Japanese selvedge denim, with a passion for the cultural significance of menswear fashion.Communication Skills:Effective communication skills, both with customers and team members, fostering a collaborative and customer-centric environment.Organisational Skills:Strong organisational and multitasking abilities, with a keen attention to detail.Problem-Solving:Proactive problem-solving skills, with the ability to address issues and challenges in a timely and effective manner.This is an exciting opportunity to lead a team in a retail environment that celebrates heritage fashion. If you have a passion for fashion and a commitment to delivering exceptional customer care, we would love to hear from you!All applications to be sent in confidence tocareers@sonofastag.commarked clearly with position applied for in the subject line.