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Job Title


Billing & Credit Control Officer


Company : Modern Networks Ltd


Location : Hitchin, Eastern


Created : 2025-05-31


Job Type : Full Time


Job Description

Who are we?Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. This role sits within our Hitchin based Finance team - we are a small, multi-functional team that's worked hard to create a culture of continuous improvement. Whist the primary function of the role will be Billing and Collections, you will also be exposed to other areas of the department (specifically Accounts Payable) in order to encourage transfer of best practices across the department.We work Mon-Fri (from either 08:00 - 16:30 or 08:30 - 17:00), and are office based 4 days a week, and 1 day working from home.What's the Job?This an integral role in our finance function, ensuring delivery excellence in the Order to Cash function & driving great business partnerships with our Commercial Teams. The main content of the job is delivering cash in from customers from all group companies through billing on company systems (we've been growing by acquisition, so there are multiple systems). We've recently merged the Billing and Credit Control teams, as collections are mainly dependent on valid POs and billing as per agreed contract, so main activities will be resolving billing queries with customers and internal stakeholders (e.g. sales team); and discussing collection issues with customers, as required.What are we looking for?Previous experience in a similar role, ideally within a high volume, multi-entity environment.Excellent communication skills (both written and verbal), building stakeholder confidence through regular and clear dialogue. Good systems experience - working with ConnectWise/ aBillity advantageous, but not essential.A team player with high level of dedication.What youll get from usGreat prospects - once youve got to grips with our systems and processes, youll have the opportunity to progress with us. We love a success story our Managing Director started with us as an engineer!Knowledgeable, high-achieving, experienced and fun colleaguesA career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balanceCommitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes us stronger.25 days annual leave + bank holidaysActive workplace committees (Social / Wellness)Sounds like you?If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if youre still not convinced, drop us a line at (email address removed) well arrange an informal chat about the role.