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Job Title: Administrative Assistant (Hybrid, 6-Month Contract)Location: Milton Keynes (Hybrid 2 days in-office)Contract Type: Temporary (6 Months with high chance of extension)Start Date: ASAPFor a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.Company SummaryAre you a detail-oriented and proactive professional with a passion for providing exceptional administrative and customer service support? We are seeking a dynamic Administrative Assistant to join a leading organization in the Pharmaceutical Industry sector.Role Summary:In this fast-paced and supportive team environment, you will be the first point of contact for customer enquiries, order processing, and general administrative duties. This is a hybrid role offering a great balance of in-office collaboration and remote flexibility.Key Responsibilities:Manage and respond to incoming customer service and business enquiriesAccurately process customer orders using systems like SAPHandle complaints, credits, returns, and general customer queriesLiaise with logistics and finance teams to ensure seamless service deliveryAssist with reporting, meeting preparation, and various admin projectsMaintain system accuracy and ensure compliance with company processesWhat Were Looking For:Minimum 2 years' experience in customer service or order processing rolesStrong problem-solving skills and ability to work independentlyProficiency in SAP and Microsoft ExcelExcellent communication and interpersonal abilitiesHighly organized with a strong eye for detail and time managementPositive, team-oriented attitude and a willingness to learnWhy Apply?Immediate startFlexible hybrid working modelOpportunity to develop key skills in a respected industry environmentSupportive team culture with room for professional growthIf you would like to discuss this vacancy further or to discuss your career options in confidence, please contact Femi Olubodun via telephone on +44 (0) 2039288387 or email on: folubodun@planet-pharma.co.ukIf this role isnt suitable for you, please let us know if you can refer anyone any recommendations are much appreciated! Planet Pharma offers a competitive referral scheme so you will be rewarded for your help!About Planet PharmaPlanet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering.Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognized by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing.We are an equal opportunities Recruitment Business and Agency.We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.