Job Title

Who we are Were a dynamic and rapidly expanding Corporate Services Group, led by our passionate founder and CEO.Ensure all your application information is up to date and in order before applying for this opportunity.With a thriving customer base of over 500,000 and consistent growth of 20% year-on-year, we're shaking up the business services space.From Company Formation and Legal Support to Virtual Offices, Call Answering, and Live Chat solutions, we provide everything businesses need to start, grow, and succeed.Profitable, innovative, and customer-obsessed, were on a mission to redefine how modern businesses are supportedand were looking for driven individuals to grow with us.Job Summary We are offering an exceptional opportunity for a diligent, reliable and conscientious individual to join our growing company in our Compliance Department.This role involves carrying out anti-money laundering checks in line with HMRC Know Your Customer and EU 5th Directive regulations.You will be liaising with a high volume of customers on a daily basis, both by email and telephone, to ensure the company is satisfied we have carried out their due diligence regarding anti-money laundering regulations.This role will include shift working between 08:30 and 17:30, Monday to Sunday, on a rota basis.In a nutshell Join a growing e-commerce market leader in London city-centre in an administrative and customer-facing role.Familiarise yourself with anti-money laundering regulations pertaining to Know Your Customer, MLR 2019 and EU 5th Directive.Carry out administrative tasks to liaise with a high volume of customers per day, with the aim of ensuring a timely passing of our compliance requirements, to ensure their customer orders progress to completion.Provide answers to telephone queries relating to our compliance requirements and customers attempting to fulfil them.What You Bring to the Table Fluency in both English and Mandarin is essential Strong customer service and communication skills Polite, friendly, and professional demeanor Team-oriented with a flexible, can-do attitude Proactive and capable of working independently Positive mindset and high level of integrity Strong work ethic and commitment to excellence Organised and detail-oriented Proficient in Microsoft Word and Excel Fast, accurate typing and confident with IT systems Bachelors degree (Law degree a plus) Who Youll Be Working With Youll be surrounded by passionate, talented changemakers with big ambitionsnot just for our business but for our world.Our teams are based remotely and on-site in London and Glasgow, and youll be the critical cultural connector between them all.We're a company striving for best-in-class service through empathy, integrity, and innovationand we want you to be the voice and leader who helps us get there.Remuneration and Benefits 25 days annual leave, plus 8 public/bank holidays Option to purchase Private Medical, Dental and Optical Insurance for you and your family Employee Assistance Programme with 24/7 mental health helpline and free face-to-face counselling for you and your family 2 paid Volunteering Days per year with our charity partner.14 weeks maternity leave pay, 2 weeks paternity leave pay Annual cost-of-living salary increase Cycle to Work Scheme Dog-friendly office Free soft drinks and bean-to-cup coffee all day Free Monday and Wednesday lunches Free fresh fruit- daily Job Types: Full-time, Permanent Salary: 29,000 per year Working Location : Office based during probation, then hybrid work 3 days in the office and 2 days from home thereafter.