Job Title

We currently have opportunities to join our established claims department, handling a variety of claims at different levels. Our team is made up of experienced professionals, and while were actively looking for a Senior Claims Handler (preferably with a broking background), were also open to candidates with different levels of experience. The key for us is finding the right person for the team, regardless of seniority.All potential applicants are encouraged to scroll through and read the complete job description before applying.The RoleBuild trusted relationships with clients and provide claims excellenceManage claims from notification to settlement, including insurer negotiationsHandle large and complex losses, attending client and insurer meetingsCoordinate proactive claims review meetings with clients and insurersProduce claims reports to support data analysis and risk managementWork collaboratively with colleagues to ensure client needs are metEnsure reserves and insurer performance are aligned with delivering the best possible claims experience for clientsWhat Were Looking ForSolid experience in claims handling, with strong technical knowledgeExcellent communication and negotiation skillsAbility to prioritise and manage multiple cases effectivelyCII qualifications (desirable) & Acturis system knowledge (desirable)Key CompetenciesIntegrity, professionalism, and a client-first mindsetStrong relationship-building skills and emotional intelligenceAnalytical thinking with a problem-solving approachA team player who thrives in a collaborative environmentRewards:Competitive salary (details posted as a guide and full package provided on request)Enhanced pension contributions (5% employee, 7% employer)Private HealthcareIncome protectionWellbeing allowance (for use towards health and lifestyle costs)25 days annual leave + bank holidays (option to buy up to 5 additional days)Annual salary reviewsRecently modernised office with onsite gym, showers, wellbeing library and moreFrequent social eventsVolunteering leave allowancemoreThe CompanyEstablished in 1940, Bartlett is one of the UKs leading independent insurance brokers and financial advisers.Recognised for our enduring focus on clients and employees, in the last 3 years alone we have been named as UK Broker of the Year, Commercial Lines Broker of the Year, the UKs #1 Financial Adviser in the Financial Times Top 100 and Best Employer at the Yorkshire Financial Awards.Today, the business is proudly managed by the third generation of the Bartlett family. We act for businesses, charities and individuals across the UK from manufacturing firms to large financial institutions. Our clients include firms and families we have worked with for generations.With an eye to the next decade (as opposed to the next quarter), were perfectly placed to continue to create meaningful and enjoyable careers for our colleagues across the UK, whatever their role.And when you join Bartlett, you also help support vulnerable young people across the UK and abroad. We do this by giving 8% of our profits to support grassroots organisations. In the last four years alone, weve raised over a million pounds to support some incredible causes.We are currently recruiting for our growing teams who are based in our head office in Horsforth. Being part of the larger Bartlett Group offers the best of both worlds scenario, joining a small team at a significant and pivotal time of growth, as well as benefiting from the opportunities a larger group provides.Due to the volume of applications, we are unable to offer feedback to all submissions. If you have not heard from us within 21 days, you have been unsuccessful on this occasion.Bartlett is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.At Bartlett, we are dedicated to securing top-tier talent for our team, prioritising an exceptional candidate experience. We prefer direct engagement with candidates and do not require additional agency support for this role.