Job Title

Are you looking for an opportunity to join a dynamic team in a fast-paced environment? We are currently seeking a detail-oriented Customer Service Advisor to join a renowned energy supplier in Bury. If you thrive in a role that requires precision, multitasking, and exceptional customer service skills, this position could be the perfect fit for you.Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.You will be working Monday to Friday 8:30-5:00pm. In return for your hard work, youll receive a starting salary of 24,000-25,000 + bonus + benefits and the opportunity to develop your career!Whats in it for you:25 days holidayYearly bonus (subject to company and personal performance)Flexi-time schemeFree parkingCasual dressCompany eventsCompany pensionHealth & wellbeing ProgrammeOn-site gymKey Responsibilities:Acting as the primary point of contact for key clients through various channels such as telephone, email, and live chat.Accurately processing all customer requests in a timely manner.Proactively resolving any customer queries, ensuring customer satisfaction.Ensuring accurate data entry and setup of customer accountsQualifications and Skills:Strong communication skills, both written and verbal.Excellent multitasking abilities to manage a high volume of tasks effectively.Meticulous attention to detail and a commitment to maintaining a high degree of accuracy.Exceptional customer service orientation with a focus on delivering positive experiences.Problem-solving skills to efficiently address inquiries and resolve issues.Ability to work collaboratively within a team environment.Computer literate with strong excel and outlook skills.A proactive mindset with a drive to identify and implement process enhancements.If you are interested in this new Customer Service Advisor position, click 'apply now and a member of our team will be in touch!